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I have a Brother MFC 6550MC and the error message say "SET CARTRIDGE". No matter how many times I take the cartridge out and put it back in the message stays the same

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Hello.

The toner sensor may need to be cleaned or replaced. Clean with a clean, soft, dry cloth.

Look under the cover for the "U"-shaped part in the rear center of the MFC.

Hope this helps.

Posted on Aug 04, 2010

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I got this same error message on a newly acquired Brother DCP-7040 that I purchased used off of ebay.

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