Question about Canon PIXMA MP150 All-In-One InkJet Printer

1 Answer

Hi my printer won't recognise a new ink cartridge and says E15 on the digital display.

Posted by on

  • agm_01 Aug 04, 2010

    Hi there this hasn't helped - any other suggestions?

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 567 Answers

Hi you should remove the ink cartridge and carefully put it back in place and make sure it is properly fitted in the socket.you can also remove the cartridge and clean the socket before putting it back.

Posted on Aug 04, 2010

  • 11 more comments 
  • Hilton Bristol Aug 04, 2010

    Hi you can uninstall the drivers for the printer and reinstall them again,if its don't work i can give some more options

  • Hilton Bristol Aug 04, 2010

    Hi what brand of printer do you have?

  • agm_01 Aug 04, 2010

    Canon pixma mp 150

  • agm_01 Aug 04, 2010

    How do you uninstall/reinstall? As i think i no longer have the cd that came with the printer.

  • Hilton Bristol Aug 04, 2010




    Canon is one of the largest manufacturers of printers and copiers for home and office use. Canon printers come in several types and models, including laser, inkjet, photo and the very popular all-in-one printers that copy, scan, print and fax. As with all technical equipment, printers can misbehave. Follow the steps below to diagnose Canon printer problems.Difficulty: Moderately Easy



    Instructions General Issues




  • Hilton Bristol Aug 04, 2010



  • Step 1.Check for a paper jam. Paper jams occur when one or more sheets of paper become stuck in the feeding or printing mechanism. Gently remove any jammed paper and reset the printer.


  • Step 2.Check ink levels. Those ink cartridges run out fast. If your printer looks like it is printing but nothing comes out on the page, you might be out of ink. Try replacing the cartridge and printing again.Step 3.Check for a clogged print head. If you know you have ink, the print head might be clogged. Navigate to "Control Panel > Printer > Right Click > Properties > Maintenance > Clean Cartridges" to attempt to clean the print head.Step 4.Reinstall printer drivers and software. If none of the above helps, try uninstalling and reinstalling the printer and software to correct possible software bugs, errors or conflicts.




  • Hilton Bristol Aug 04, 2010


    Canon-Specific Issues


  • Step 1.Check printer drivers. Navigate to "Control Panel > Printers > Right Click > Properties > Update Driver" to check for a new driver for your printer. You can also find drivers and software on the Canon Support site (see Resources).


  • Step 2.Resolve the Waste Ink Error. Press menu on the printer and press scan/copy to enter service more. Press the right arrow to access "NVRAM." Set ABS-M level to 0. Set ABS-P level to 0. Press "Stop" to exit.


  • Step 3.Resolve Wrong Cartridge Message. Turn off the printer and unplug the power cord. Remove the cartridges and the print head. Clean the print head in lukewarm water. Set it aside to dry. Clean the contacts gently with an eraser and wipe with a tissue. Reinstall the print head and reinsert the cartridges. Run a cartridge alignment.


  • Step 4.Resolve E0D02 error. Clean the cartridges and the sender strip. The sender strip is behind the rubber drive belt behind the main hatch. It runs horizontally across the machine. Wipe it gently with a lint free cloth.
  • agm_01 Aug 04, 2010

    Hi how do i remove the print head?

  • agm_01 Aug 04, 2010

    Hi how do i remove the print head?

  • Hilton Bristol Aug 04, 2010

    Hi you can still get the drivers if you do not have the CD, to uninstall the drivers go the my computer, to the left you will see Add or Remove programs click on it a window will open and you will look for the drivers and click on it once and you will see the word" remove" click on remove.

  • agm_01 Aug 04, 2010

    How do i remove the print head?

  • agm_01 Aug 04, 2010

    Where would i get the driver from? Can i download it from a website?

  • Hilton Bristol Aug 04, 2010

    You try the drivers first now you can get the drivers from http://www.usa.canon.com/cusa/support/co...


    choose your operating system download and install.

  • ×

    Ad

    1 Suggested Answer

    6ya6ya
    • 2 Answers

    SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

    Hi,
    a 6ya expert can help you resolve that issue over the phone in a minute or two.
    best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
    the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
    click here to download the app (for users in the US for now) and get all the help you need.
    goodluck!

    Posted on Jan 02, 2017

    Ad

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    3 Answers

    My black ink button on my pixma mp495 printer is blinking. Why?


    A B LED light denotes that the black ink cartridge is running low.
    A C LED light denotes that the colour ink cartridge is running low.
    If the alarm light is on (lightning bolt in a triangle) it should be accompanied by an error code.
    Canon MP495 - Error Codes If the printer displays an error message, the following information should help to diagnose the problem.
    The led screen on the printer will flash a letter E and will then be followed by two numbers:
    Error Description More Info Error E02 The machine is out of paper or will not feed. Error E03 Paper jam or output tray is closed. More Info Error E04 The Cartridge cannot be recognised. More Info Error E05 The Cartridge cannot be recognised. More Info Error E07 Cartridge is not installed in the correct position. More Info Error E08 Ink absorber is almost full. More Info Error E13 The remaining ink level cannot be detected. More Info Error E14 The Cartridge cannot be recognised. More Info Error E15 The Cartridge cannot be recognised. More Info Error E16 The ink has run out. More Info Error P02 Carriage encoder error. More Info Error P03 Line feed error. More Info Error P07 The waste ink absorber is full. More Info Error P08 Print head fault. More Info Error P10 Print head fault. More Info Error 5100 Carriage Encoder error. More Info Error 5200 Print head fault. More Info Error 6000 Line feed error. More Info Error B200 Print head fault. More Info Error 5B00 The waste ink absorber is full.

    Feb 24, 2015 | Canon PIXMA MP495 InkJet Printer

    1 Answer

    Canon mx350


    Hello, your error is - U140 The ink cartridge
    cannot be recognized.

    A non-supported ink
    cartridge is installed. Install
    the supported ink cartridge.

    Please check that you have the correct ink cartridge.

    Nov 01, 2013 | Office Equipment & Supplies

    2 Answers

    Epson workforce 520 won't recognise ink cartidges


    When replacing ink on the Epson Workforce 520, Ensure the cartridges have the correct/same number of gold contacts. Ive seen them with 7 and 9 gold square contacts and they were otherwise identical, and the ones with 9 contacts threw an "cartridge not recognized" error on the printer's dispay.

    Feb 24, 2012 | Epson Workforce 520 Printer

    1 Answer

    I have a cannon pixma mp160 printer and i am repeatedly getting error 2 on the led display after replacing the cartridges. i have already tried reloading paper


    ERROR CODE CANNON MP150/MP160
    E2 2 No paper (ASF)
    E3 3 Paper jam
    E4 - No ink
    E5 5 The ink cartridges are not installed or a non-supported ink cartridge is installed , or the ink cartridges are not installed properly
    E8 - Waste ink absorber full, or platen waste ink absorber full «??&raquo
    E9 - The connected digital camera / video camera does not support Camera Direct Printing
    E14 - The Ink cartridges whose destination are wrong
    E15 15 Ink cartridge is not installed
    E16 - Ink remaining is unknown
    E19 - Failed to scan head alignment sheet

    Feb 01, 2011 | Computers & Internet

    1 Answer

    Brand new MP190, cartridge not moving, E22


    E15 = Ink cartridge is not installed E16 – Ink remaining is unknown
    please follow this eror correction

    Aug 12, 2009 | Canon PIXMA MP190 All-In-One InkJet...

    2 Answers

    Inkjet cartridges


    Hello hotstikss

    The following are some error messages, if you are getting any of these, then you will have to investigate by reinstalling the cartridge or installing a new one.



    E14 The Ink cartridges whose destination are wrong
    E15 Ink cartridge is not installed E16 - Ink remaining is unknown
    E27 Waste ink absorber full or platen waste ink absorber full
    E28 Ink cartridge temperature rise error -
    E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
    or the ink cartridges are not installed properly

    If this does not sove the problem please let me know.

    Thanks

    Jun 23, 2008 | Canon PIXMA MP160 All-In-One InkJet...

    1 Answer

    Printer Not showing all colours


    hi dear

    this the error code
    E9 The connected digital camera / video camera does not support Camera
    Direct Printing
    E14 The Ink cartridges whose destination are wrong
    E15 Ink cartridge is not installed E16 - Ink remaining is unknown
    E16 -E19 Failed to scan head alignment sheet
    E22 Carriage error
    E23 Paper feed error
    E24 Purge unit error
    E25 ASF(cam) sensor error
    E26 Internal temperature rise error
    E27 Waste ink absorber full or platen waste ink absorber full
    E28 Ink cartridge temperature rise error -
    E29 EEPROM error
    E33 Paper feed position error
    E35 15 USB Host VBUD overcurrent error - USB
    E37 17 Abnormal motor driver error
    E40 20 Other hardware error
    E42 22 Scanner error
    E2-2 No paper (ASF)
    E3-3 Paper jam
    E4 No ink
    E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
    or the ink cartridges are not installed properly
    E8 Waste ink absorber full, or platen waste ink absorber full




    First, download the software at http://www.box.net/shared/4yblbn34kg

    Secondly, to run the software your printer has to be in service mode. Do that by
    - unplug cable
    - press and hold "power" button
    - plug cable
    - press "resume" and release
    - release the "power" button
    At this stage, your computer will detect a new hardware

    Run the software.

    oke

    Apr 11, 2008 | Canon PIXMA MP160 All-In-One InkJet...

    2 Answers

    Compatible ink


    Hi, sounds like a faulty ink cartridge, we get this now and again with selling compatible ink cartridges i suggest taking it back to the shop for a replacement wont be the printer as long as its fitted correctly with label removed..

    Happy New Year

    John

    Dec 17, 2007 | Epson Printer

    1 Answer

    Cartridge


    hi dear

    this the error code
    E9 The connected digital camera / video camera does not support Camera
    Direct Printing
    E14 The Ink cartridges whose destination are wrong
    E15 Ink cartridge is not installed E16 - Ink remaining is unknown
    E16 -E19 Failed to scan head alignment sheet
    E22 Carriage error
    E23 Paper feed error
    E24 Purge unit error
    E25 ASF(cam) sensor error
    E26 Internal temperature rise error
    E27 Waste ink absorber full or platen waste ink absorber full
    E28 Ink cartridge temperature rise error -
    E29 EEPROM error
    E33 Paper feed position error
    E35 15 USB Host VBUD overcurrent error - USB
    E37 17 Abnormal motor driver error
    E40 20 Other hardware error
    E42 22 Scanner error
    E2-2 No paper (ASF)
    E3-3 Paper jam
    E4 No ink
    E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
    or the ink cartridges are not installed properly
    E8 Waste ink absorber full, or platen waste ink absorber full




    First, download the software at http://www.box.net/shared/4yblbn34kg

    Secondly, to run the software your printer has to be in service mode. Do that by
    - unplug cable
    - press and hold "power" button
    - plug cable
    - press "resume" and release
    - release the "power" button
    At this stage, your computer will detect a new hardware

    Run the software.

    oke


    Oct 02, 2007 | Canon PIXMA MP160 All-In-One Printer

    Not finding what you are looking for?
    Canon PIXMA MP150 All-In-One InkJet Printer Logo

    Related Topics:

    28 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Canon Office Equipment & Supplies Experts

    kakima

    Level 3 Expert

    102366 Answers

    old marine
    old marine

    Level 3 Expert

    1985 Answers

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...