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If the console has never been opened to change the dvd drive then eather your laser lens or one of the 2 motors in the drive needs to be changed. 90% of the time its the laser lens. You cant just use any laser for the xbox 360. There are 3 different drives. Toshiba, BenQ, Samsung, so you have to see what drive model you have before you try to order one yourself. I repair these often with 99% success.
Open up the DVD drive, clean the laser lens with a Qtip and alcohol, push the laser lens cradle next to the center (spinner) and lastly dust off the insides of the console. This works all the time. I've done this more than 10 times on different consoles.
Lens cleaners can actually do more harm than good, if under warranty, send it back, try all different formats of disc, if none work you may need to disassemble unit and clean laser with a cotton tip, alternatively you may need to replace the laser. Good Luck.
there is something in your xbox 360 called a lens and that what makes the xbox read cds so try this go to a store like walmart or maby even a local store and find something called a laser lens cleaner this can clean a lot of stuff game consloles cd players dvd players and probaly more so over the years haveing a xbox 360 it collects dust on the lens and does not read good
are you tring to play just xbox games or are they xbox 360 games because if they are just xbxo games you just need to go to the nearest gamestop and ask them to show you where you can buy a backwards comptiablity disc and the upload the software on to your xbox 360
i have the same problem but i just bought a brand new xbox 360 dvd rom and i get the same thing and my old drive just says unreadable disk.....and the game halo 3 is brand new..... you think it could be the motherboard? i hope not