Question about LG BD370 BLU RAY PLAYER

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I have an LG blue ray player with the built in surround sound and netflix stream. I bought it less than a year ago and have had nothing but problems. At first the player would only play blue rays and not DVD's I didn't have the internet at the time so I thought that when I updated it, it would work properly, I delt with the problem because I had a DVD player for months, When i got the internet back, I installed an update and that fixed my DVD problem but now it won't play most Blue Rays! it is hit or miss, it plays about 1/4 of the Blue Rays I try. It says either No Disc, or Disc Error with all newer Blue Rays, it tends to work better with older ones. There are no new updates for it I check very frequently. I paid $400 dollars for this setup and I have barely been able to enjoy it. Please Help!!!

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Posted on Jan 02, 2017

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SOURCE: I have the LG BD390.

I had the exact same problem with my BD390 and another LG home theater system, both with the current firmware updates. I noticed others have posted this issue on various sites as well. I called LG and the guy I spoke with seems to have been coached pretty well on the scenes where this problem is occuring since he could sight the exact scenes that were giving me the problem. He claimed the blu ray probably isn't exactly 1080i or 1080p and that the player is probably having problems processing the resolution so I should lower it to 720p. This didn't fix the problem and didn't help explain why my blu ray player which plays plenty of other high resolution movies only has a problem with this movie. I think a firmware update is needed to fix the issue but I'm not holding my breath that LG will be proactive in getting that out soon.

Posted on Oct 01, 2010

Testimonial: "I think your right about the LG person. And maybe they will do a firmware update. So far this is the only movie. DVD of Iron Man II was fine. "

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SOURCE: Updating LG Blue Ray Model BD360

cannot plat avatar collectors blu ray on lg bd360 - help

Posted on Jan 06, 2011

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This fixed my player, I was having same problem.

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