Question about Summer Infant Slim Secure Handheld Video Monitor Pink

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My brand new summer infant slim and secure baby monitor parent unit will not hold a charge. It only works when plugged in. Customer support sent a replacement battery but the same thing happens. Does the whole thing need replaced?

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  • Anonymous Mar 31, 2014

    Summer infant baby monitor screen black no sound won't shut down to restart

  • Anonymous Mar 31, 2014

    Need to restart system

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Keeping the LED monitor portion on the entire time sucks the battery pretty quickly on mine. It has an automatic shut off button but if you're like me, you probably check it constantly. I found that when I'm not turning on the LED portion and also turning it off when he's awake and with me, it keeps the charge MUCH better.

Posted on Aug 19, 2010

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1 Answer

Why is my summer baby monitor fuzzy on night vision?


I would say that your IR sensors are burning out. Turn the lights off and look at the camera. A bunch of small red lights should be coming on . You will see which ones and how many are burned out. There are a couple of fixes but the cheapest will be a new camera.

Jul 26, 2014 | Summer Infant Slim Secure Baby Video...

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On my summer video monitor the volume up button has started to control the movement of the camera and there is no way to turn the volume up. Is this common and is there any way to correct the problem


We tried taking the battery out, running the monitor on a/c power only, and deleting then resyncing the camera. None worked. Finally I just ended up calling the summer infant customer service line. They told me that the unit had to be replaced. If you are within 12 months without a receipt, or 15 months with the receipt, you can send it back and get a new one for free without paying any shipping and handling.

Nov 23, 2012 | Summer Infant Slim Secure Handheld Video...

1 Answer

Slim and secure blinking green light


Same problem here... Blinking green light. Purchased new battery and is still doing the same thing. Very disappointed-these cameras are not cheap. :(

Mar 10, 2012 | Summer Infant Slim Secure Handheld Video...

1 Answer

Manual for summer infant 02040


  • Hi, I can help.


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  • Hope this helps and thank you for using fixYa.

Regards, Tony

Sep 22, 2011 | Summer Infant Slim Secure Handheld Video...

6 Answers

My Summer Infant slim & secure baby monitor stopped working. It has the green light on top indicating it is on, however, the video nor sound will turn on. I am not able to turn the device completely...


I had the same thing happen! I didn't have a solution when I first read your post but I got mine to work again. When I took the battery out of the hand held unit (the parent one) and put it back in it stared to work again. By that time the battery had gone dead because it had been on for a day while I struggled to find a solution (it stopped working in the middle of the night). I am going to email the company as well. Maybe there is a defect in the product? I know the ones sold a few months ago were recalled because the battery was overheating and causing the monitor to work. For now mine works but I figure notifying the company may help because if others are having this same problem there might be a defect and they can recall the product or at least replace it when it happens to us again.

Jun 30, 2011 | Summer Infant Slimsecure Baby Monitor new...

1 Answer

Green light on and no sound or picture


Turn on both the camera and monitor. Press the power button on the front of the monitor to access the camera selection menu. Make sure your unit is set to "cam 1". This should fix the problem.

Mar 16, 2011 | Summer Infant Slim Secure Handheld Video...

1 Answer

Our Summer brand Model 02170 baby monitor has worked flawlessly for years. It worked just great for our first daughter. We now have a second 6 month daghter so we unpacked the stored infant accessories...


here is the manual http://www.homedepot.com/catalog/pdfimages/ee/eee691a0-e88c-41d2-8df3-327e03f45222.pdf

I dont think yours is a battery issiue, I would call the manufacture on the first page of the manual.
although if you dont replace the charge on the unit at least monthly the batteries wont be healthy. If you are going to store it make sure the alkaline batteries are out of the mic or transmitter unit. and you can unplug the rechargeable one as well. this will help the battery life.

Dec 21, 2010 | Summer Infant Baby Monitor Battery Fits ...

1 Answer

My handheld camera model does not seem to charge. I leave it on charge all day and it only has one bar of power when not plugged in?


ok,just figured it out,the plug that goes into the socket vertically is pretty much useless. As soon as you plug it into the handheld device to charge, it shuts off. I took the plug that goes into the socket horizontally and plugged it into the handheld and it began charging. So to use the product, you need to charge the handheld fully and then use the same plug to plug in the actual video camera that is pointed at baby,then you will be set to go. The company should send 2 horizontal plugs.

Dec 17, 2010 | Summer Infant Slim Secure Handheld Video...

1 Answer

Suddenly, the handheld monitor turns off (no picture or sound) and will not turn back on, even when I plug in the AC adapter. The green light on the battery indicator is on, but the monitor won't turn on...


Mine jut did this. What did you end up doing. I did what other people said which was take the battery our and put it on the stand... NOPE... green light on but not sound or picture. I could hold the button down until the cows come home and it will not turn on.

Sep 23, 2010 | Summer Infant Slim Secure Handheld Video...

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