Question about Ricoh Aficio 1035 Copier

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I have a Savin 9945 that is getting an SC 322-00 function error code. I do believe that it means there is a problem with the laser unit, but I want to know what exactly is wrong. Also if it is expensive to get this kind of problem fixed. Thank You.

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It is syncronization error

Posted on Aug 26, 2010


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Ricoh Aficio SP 4210N- Code SC 543

This is a common error code for Ricoh copiers, Savin and Gestetner copiers that need service. Recently Ricoh has purchased Lanier and now is naming all their new machines Lanier instead of Gestetner, Savin and Ricoh. However, the copier service error codes have remained he same.
When you get this copier printer service code it means the fuser or fixing assembly (same part) has thermistor problem. The copier fuser's thermistors help regulate the temperature of the fuser assembly. The fuser assembly on all copiers including Canon, Kyocera, Ricoh, Sharp and other brands is the part that melts the toner onto the page.
Getting back to the repairing the copier on Ricoh, Savin, Lanier and Gestetner models that have the fuser or fixing code error. The majority of the time the fusers' thermistors (Middle and read) need to be replaced. Just cleaning them will not solve the copier repair service code.
It is usually, depending upon the machine, its a 1 to 2 hour copier repair job because the copier repair service technician will need to dissemble the fuser, insert the two new thermistors, re-assemble, reset the error code and test the copier machine repair. Also, ask the copier technicians to to do a copier cleaning maintenance while on site.

I’m happy to assist further over the phone at

Aug 18, 2011 | Ricoh SP 4210N Laser Printer

1 Answer

My SAVIN 2575 is giving error code sc820, any idea what the problem is ?

Unfortunately, I've never seen this error, so I can't give you much help beyond what the code means and the possible solutions that the service manual provides...

Self diagnostic error: CPU - Unexpected external error or interrupt occurred.
• Controller board defective
• Software defective

The manual indicates this is a "C" type code, so this should not be displayed on the OP panel, only logged in the SC history in the machine.

Jun 23, 2011 | Savin 2575 Black and White Copier

2 Answers


Hello sir; SC 365 it means megenta TD senser defect or megenta PCU( drum unit).

Feb 05, 2010 | Office Equipment & Supplies

2 Answers

Savin 4035Esp - Functional Problem Message with Code SC863

Hello sir; SC 863 means your copier hard drive not good,you need to replace one. can't repair.

May 15, 2009 | Ricoh Office Equipment & Supplies

1 Answer

Copier error code

Unfortunately, that is a Polygon Motor (Laser Unit) error. It means the laser is not starting up, which means it is shot. At this point it might be difficult, to source the Motor, if not more expensive than it's worth to bother fixing this unit.

Mar 15, 2009 | Office Equipment & Supplies

1 Answer

Sc 322 error

Troubleshooting a laser is a lot of work. You're better off getting a tech that can do it safely and correctly. That error code has to do with the motor.

Aug 21, 2008 | Office Equipment & Supplies

2 Answers

Funtion problem

Sc 322 means there is a problem with the laser unit,and 99% of the time it is the polygon mirror motor within the laser unit. You have 2 options.Replace the entire laser unit which is in a neat little black box and is relatively easy to replace. Better yet,merely replace the mirror motor which is enclosed within the laser unit. But one or the other must be replaced as there is no adjust/oil/clean/tinker/fudge to be done. I wish I had better news but really the news aint bad and the advice is free so if you have to get "copier dude" to come out he/she wont try to hose you !!! Well they might try,but YOU know better. :-) hope this helps,take care. .......spinal.......

Mar 25, 2008 | Office Equipment & Supplies

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