Question about Motorola Mobility RAZR V3xx Cellular Phone

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I dropped my cell phone on the floor the screen now looks like the white fuzzy screen on a TV when it is off the channel, I can still receive phone calls and they can hear me but I can't hear them. I have turned it off and on, also I have took the battery out and put it back in. Thanks Tina

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Hello,

The problem with your phone is just flex problem, the flex on the screen of your phone is weak or worn out, this is a common problem among slide or flip phone.

What you need to do is to replace the flex on the screen of your phone, you can get this done by going to any local phone repairer within your vicinity to help get it fix or replace.

Once the flex is replace, your phone display problem is solve and the screen will start displaying.

On the other hand, the problem with your phone is that the earpiece on your phone is bad that is why you cannot hear the party calling you or hear anything while you call.

All you need to do is to replace the earpiece on your phone and you will see that you can hear whoever you are talking to on your phone.

Change the earpiece on your phone and you will see that the problem is solved. meanwhile, you can keep using the headset pending the time you will replace the earpiece.


Take care.

Posted on Aug 03, 2010

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