Question about Acer Aspire E360 PC Desktop

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Cannot get out of running windows normally

My son accidently after switching on the pc during start-up mode caught the on button and the pc switched off. On re-starting it, it went into safe mode offering to start up "start windows normally" which we did. But it attempts to load and takes you straight back to the safe mode screen - we have also tried "config back to best restore point" same thing happens. I know somewhere on the desktop it shows a window which is called acer system recovery management. No recovery disks came with this pc when we purchased it.

Can you please help us is it possible we have lost everything. I do have a 3 year warranty with acer but not sure if this would be covered.

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You didn't loose you work, windows only got corrupted as what often happens. Start up into safe mode, then run "scan disk" and select fix errors automatically, it might take a while to run. Maybe with a little luck it might find some errors and fix it.
Worst case situation - put the hard drive in another computer that boots in order to back up work, then put it back in your machine and buy a copy of windows xp. Then install drivers from Acer's website. (might have to use a jump drive with another machine to install first network drivers on your machine)
Hope this helps maybe a bit......

Posted on Apr 25, 2008

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