Question about Logitech Quickcam Chat Webcam

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I have Pro 9000. When used on Skype, whenever I turn on the webcam, my computer crashes, the whole screen freezes up. Please hlep. Thanks.

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If it only happens with Skype, try downloading and reinstalling the lastest Skype version. Also check the AV and firewall settings to make sure Skype has the right exception authorization.

Here's more info on webcam problems.

Posted on Aug 03, 2010

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1 Answer

I have a logitech Pro 9000. It works completely fine with GChat, but not for Skype. Skype complains " bad internet connection" and the video I transmit is mostly frozen. On the other hand the...


hi freeman319

you might want to try and uninstall the quickcam application. as i've researched skype is having problems with certain cams compatibility. just try and uninstall the quickcam application but not the drivers. with this you may still be able to use the quickcam with other applications.
you can uninstall it through the control panel>add remove programs

also if you are using a headset or separate mic and headset with the video call you would want to disable the mic on the quickcam
go into Device Manager and disable the microphone in the Pro 9000

ofcourse this is just some things you can try but is not guaranteed to solve your issue. please let me know if this works. thanks.

hope this helps
janc30

Feb 11, 2011 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Using Skype with my Logitech QuickCam Pro 9000


The advantage of having a logitech webcam is the support you have.
I just launched my logitech toolbar and clicked on the lowest panel to see what help you have with your webcam in Skype - check this out

http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/std_adp.php?p_faqid=9266&p_created=1227724918&p_sid=PlhfBfJj&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00NCw0NCZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1Mb2dpdGVjaMKuIFdlYmNhbSBQcm8gOTAwMA**&p_li=&p_topview=1

Also there is a good logitech forum from other users as logitech tends to have teflon shoulders when it comes to chat programs

Sep 29, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Frozen picture on web camera quickcam pro 9000


Check this; is a bug for Series 9000.

QUOTE(Jamie Watson @ Tue Oct 2 2007, 11:08) 447398
Splitcam has been known and used by some Skype users for quite some time, as a work-around to get Skype to accept video from devices that it wouldn't otherwise see, generally non-webcam devices such as DV camera adapters, video adapter cards and the like. It does seem to "work", at least in so far as some of those people have come back and said thanks, that solved the problem.

Conceptually it could avoid the Pro 9000 problem, since it would be handling the camera, and it has already been well established here that the "video freezing" and various other problems do not seem to occur when the Pro 9000 is used with other IM programs, or even with previous versions of Skype. However, it would add another layer of processing to your data stream, and a corresponding load to your computer, and it might have some negative effects in terms of speed/quality of the video stream. Of course, in my opinion "some negative effects" would have to be put into context compared to "not working at all" if that is your current situation with the Pro 9000, so what the heck, it's worth a try.

I have not seen any reports of virus/spyware/other associated with splitcam; I have seen a couple of comments about it having to be open and displaying adverts, I guess it depends on how much that might bother you; I just ignore that sort of thing and write it off to "they've got to make money somehow".

If you decide to try it, please let us know here how it goes.
END.


Hope help you. Good luck.

Sep 23, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Incoming Skype Picture Freezes and/or Jumps


You are not the only one. I have a gorup of 6 people, on Vista, XP, with QuickCamPros and other brands and we communicate daily. We are ALL having the same problem as a result of the last Skype update.

It is NOT your system, it's Skype's issue. Do like we do and in the lower right corner of your screen you can report the quality of the call. Keep doing it over and over and maybe they'll do something about it!

Aug 15, 2009 | Logitech QuickCam® Pro 9000 Personal Web...

1 Answer

My Pro 9000 installed and tested properly. When I try to use the Web Cam, my computer freezes. I am using XP Prof.


It may be the hosting server thats causeing the problem. Try useing a different one and see if it is any better. Yahoo, windows live messenger, AOL, skype...ichat...etc.
Good luck...i hope this helps.

Jul 20, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Video webcam logitech 9000 pro is to slow on pentium 4 2,6 GHz XP


http://www.logitech.com/index.cfm/webcam_communications/webcams/devices/3056&cl=US,EN

go to this link, scroll down to instant messeging and click on learn more.
follow setup instructions.
if this does not help, come back and i will try to work out another solution.

Feb 25, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Video freezes after a short while on skype


I upgraded to Skype 4.0 and so far it is working fine

Feb 18, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Picture freeze


dear sir.
her u bought a log. cam is latest it has some fitures like hi resulation and process with pictures so u need to do change cam resulation in camera setting then selacat low then try it's help u..:)

Thanks
Please vote
jo_chinmay

Jan 01, 2009 | Logitech Webcam

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