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I am trying to help my mom who is an older person, she doesn't live nearby. Her wireless keyboard got locked up, and the wireless mouse is not working. She tried to follow instructions located underneath keyboard to enable PC, keyboard and mouse to "talk" again, but without success. Any suggestions? Thanks!

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Replace all batteries and with the computer turned on unplug and replug the usb to the pickup hub press the button on the pickup hub then the keyboard link button then the mouse. that should do it then re boot the computer to save the usb directory.

good luck
please take the time to rate this repair guide. thanks

Posted on Aug 03, 2010

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Posted on Jan 02, 2017

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