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I can't download the software that comes with lg lightscribe cd/dvcd burner. It keeps saying theres another version installed that I have to delete but I can't find it to delete it....and the burner will not work without it.....not on my pc....maybe others.....ive looked throughout my add/remove programs and it's not listed....i'm ready to wreck ****.

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  • 2,712 Answers

Hi,

1. Go to Device Manager :
Start>right click 'My Computer'>Properties>Hardware tab>Device Manager.
2. You should see an entry here for DVD/CD-ROM Drives. Click the (+) next to it and you should see your burner listed there. Double Click that.
3. Now go to the 'DRIVER' tab. Click the Update Driver button. This will bring up the Update Wizard. Select "No, not at this time" option and click 'Next' button.
4. In the next screen, select 'Install from a list or Specific location' and click Next.
5. On the next page, choose the second option, "Don't search, I will choose the driver to install" and click Next.
6. On the next page, click the 'Have Disk' button at the bottom right of the page.
7. In the popup that appears, browse to where the software is located and proceed to install.

Hope that helps...Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 25, 2008

  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
      - The solution provides great advice on how to solve the problem.
      (Positive Rating)

    • "Helpful"
      - The solution provides useful leads that helps solve the problem.
      (Positive Rating)

    • "Thanks
      for Trying
      " - The solution does not solve the problem but the
      effort is appreciated. (Negative Rating)

    • "Inappropriate"
      - The solution has absolutely nothing to do with the problem.
      (Negative
      Rating)


    If your issue is not still not resolved, do not
    assign a rating just yet. Please post back as to what steps you took, results,
    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




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