Question about Microsoft Xbox Console

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My original xbox will not turn on by pressing the power or disc tray buttons. There is no light, smoke, or smell either. I can start the xbox for half a second by pressing the reset button but it turns off after that. I do not know what to do becauseni tried all the outlets i have available at the moment. help me.

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  • tylerjabulani Feb 15, 2013

    i plug it in but it dosenot turn on

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2 Answers

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  • Microsoft Master
  • 441 Answers

It could very well be a bad power supply or power cord. Do you have one of the following power cords??

My original xbox will not turn on by pressing the - 9c7bc32.gif
XBOX PROTECTION POWER CORD

Posted on Aug 03, 2010

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On original xbox there is a small hole on the left edge of front power panel just below the disc tray , size of a paper clip. insert a paper clip and with a little manuvering , the tray will open manually

Posted on Jun 02, 2012

  • Anonymous Jun 02, 2012

    on original xbox there is a small hole on the left edge of front power panel just below the disc tray , size of a paper clip. insert a paper clip and with a little manuvering , the tray will open manually

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1 Answer

Yes when I try to open the Xbox 360 disc tray the power button in the center flashes as if the disc tray is opening, but doesnt open. it flashes even when i havnt pressed a button for it to open the d


Try turning off the 360 then turning the xbox on its side, turn the machine back on holding the eject button and the power button together for about 30 secs then the machine should function normally

Jun 19, 2014 | Microsoft Xbox 360 Console

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

The disc tray of my Xbox 360 console does not open


If the tray does not open when you press the eject button, try to manually open it. To do this:
  1. Unplug your Xbox console from the power source.
  2. Locate the manual release button on your Xbox console.

    For most Xbox consoles, the manual release button is located in a small pinhole to the left of the eject button under the disc tray.

    For some Xbox consoles, the manual release button is located under the disc tray. It can be under the "O" or the "B" in the word "XBOX" that appears on the tray.
  3. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

    If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console. Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined in step C. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations.
  4. After the disc tray partially opens, pull the tray with your fingers to fully open the tray

Sep 22, 2009 | Microsoft Xbox 360 Console

1 Answer

Any game i play disk arcade or demos xbox freezes


Try the following:
  1. Hold disc by the edges without touching the surface with your fingers. Clean the disc with a soft cloth, lightly wiping from the center outwards. Do not use solvents or chemicals to clean the disc. Examine the disc for any visible signs of damage.
  2. Verify whether the Xbox console clock is set correctly.
    • Turn on the Xbox console without a disc in the drive.
    • Press the directional pad up or down to select Main Menu, and then press A.
    • Press the directional pad up or down to select Settings, and then press A.
    • Press the directional pad up or down to select Clock, and then press A.
    You can see the date and time from this screen. Correct the date and time as neccessary.

  3. Try to play the game again. If this does not work, you can try to clear the game cache on the Xbox hard disk. If you have a Xbox Memory Unit available, copy the game cache for this game from the Xbox hard disk to a memory unit:
    1. Insert a memory unit into a controller connected to your Xbox console.
    2. Open the disc tray and remove any disc, if present.
    3. Close the disc tray and re-start your Xbox console.
    4. Select Memory from the main Xbox Dashboard, and then press the A button.
    5. Select Xbox Hard Disk, and then press the A button.
    6. Locate and select the game you want to back up in the list of games.
    7. Select the appropriate save game icon. The Save game icons are located to the right of the game icon. Each save game is identified with a name, date, time, and size.
    8. Press the A button to display the Copy/Delete menu for the save game.

      Note: If Copy is not available, you have not chosen a save game file.
    9. Select Save, and then press the A button.
    10. Press the A button again to save to the appropriate memory unit.
    11. As soon as the copy is complete, press the B button to return to the list of save games.
    12. Repeat these steps as needed to back up your other saved games for this game.
    If you do not have a memory unit, deleting the game cache removes your progress in the game, high scores, and other information. To find the game cache, follow these steps:
    1. Open the disc tray and remove the any disk, if present.
    2. Close the disc tray and re-start your Xbox console.
    3. Select the Memory option from the Dashboard.
    4. Select the Xbox Hard Disk.
    5. Locate and select the game in the list of games.
  4. Select the large game icon to the left of the list and press the A button.
  5. Press the Abutton again to delete the game cache file.
    Note: Delete should be the only available option. If Copy is available, you have chosen a game save file and not the game cache file. Press the B button to return to the list, and then select the leftmost icon.
  6. Select Yes to permanently delete the game cache, and then press the A button.
  7. Confirm that the icon is no longer listed, and then re-start your Xbox console.
  8. Insert the game disc, and then either load your latest saved game from the memory unit, or play the game from the beginning.

Sep 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc tray won't close


Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps

May 20, 2009 | Microsoft Xbox 360 Console

1 Answer

Original xbox will not open


There may be a problem with the belt or gears that push and pull on the disc tray.

Here is a manual solution to fixing the problem when all else fails.

a. Unplug your Xbox console from the power source. b. Locate the manual release button on your Xbox console.

For most Xbox consoles, the manual release button is located in a small pinhole to the left of the eject button under the disc tray.

For some Xbox consoles, the manual release button is located under the disc tray. It can be under the "O" or the "B" in the word "XBOX" that appears on the tray. c. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console. Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined in step C. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations. d. After the disc tray partially opens, pull the tray with your fingers to fully open the tray.


If even after all of that it still doesn't work you will have to contact microsoft and have it serviced

Oct 28, 2008 | Video Game Consoles & Games

2 Answers

Dead Xbox 360


Yes, the power brick has a yellow/orangeish light, It does not turn green when I try to power on the console.

Aug 20, 2008 | Microsoft Xbox 360 Console

3 Answers

Disc tray stuck closed


Is it making the noise like it will open then getting stuck? If so, this can be tricky! It happens with me sometimes. Press the open button and as it goes to try and open push the disc tray in slightly and up and it should pop open, it does with me anyway.

Oct 22, 2007 | Microsoft Xbox 360 Console

3 Answers

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Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

Aug 16, 2006 | Microsoft Xbox Console

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