Merlin Legend (Lucent) phone--changing vm list of extension
I need to access the message for auto attendant so I change modify the list of people and their extensions (for VM) when I cannot answer the phone. Can't find it, please tell me which buttons I need to push.
I have the Lucent Technologies Programming and Use but can't find it. I have the "Using Partner Mail" also, no luck. I find the programming book mentions using the information that came with your phone ... I wasn't here then.
Re: Merlin Legend (Lucent) phone--changing vm list of...
Depending home you have it set up, If you list in sub menus and announcement you will go into the auto attendent, then edit. You may also or program them by last name. system admin, press 9 (get you into the system) , administor ext., dial the ext., admin directory listing - this is when you numerically add first or last name. contact me if you need help firstname.lastname@example.org
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Click on this link(it may take few minutes to load according to Connection speed) and you will get Helping Guide for your Product...If you want to get Feature Codes ,then go to Page 9.OR toCall directly to another User's Voice mail/Transfer a Call directly to another User's Voice mail-See Page 13 for Detailed Information.
Press programmed Direct Voice Mail Button/Press Feature Button and Select Direct VM[DrcVM] OR Dial 56
Dial the Extension whose voice mail you want to Call/Transfer a Call;you can Use Programmed AUTO DIAL Button OR a Directory Listing too(See Page 11,14)
There is Possible to just Click on the Index data as you need...
Hope This Lead you better Conclusion....Thanks for Contacting FixYa...
OK, now you will need to log in and modify selector codes.
When you dial into vociemail, and it asks for the mailbox.... 99# 1234# It wont prompt you, but enter "9" then is lists out the selections, with 3 being AA, so... press 3 AA press 1 for day press 6 to modify menu press the selector code (1) it probably says that its a selector code transfer or something..... listen for the propmts and make it a "Direct extension transfer)
if you have the same problems with pressing extensions in the 20's, modify selector code 2 also.
When done entering selector codes, press star(*) pound(#)
then press pound(#), and that will save the selector codes
hang up...As long as selector codes 1 and 2 say "Direct extension transfer" you should be good.
I have the Merlin Legend system. To change to auto attendant is an "administrator" funtion. From the main console, go into the administrator mailbox-enter passwords-go to the #3, which is automated attendant-press 1 for Day menu-press 6 to modify the menu. The menu "prompt" is what you want to change-the recording. If you no longer have an administrator or someone that knows the administrator's mailbox number and passwords, you will probably have to call Avaya and pay them the $650/hr they now want for remote programming, OR calla alocal person with Merlin Legend programming expertise.