Question about Lucent PARTNER18 Corded Phone

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Merlin Legend (Lucent) phone--changing vm list of extension

I need to access the message for auto attendant so I change modify the list of people and their extensions (for VM) when I cannot answer the phone. Can't find it, please tell me which buttons I need to push.
I have the Lucent Technologies Programming and Use but can't find it. I have the "Using Partner Mail" also, no luck. I find the programming book mentions using the information that came with your phone ... I wasn't here then.

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  • Dustybrush Apr 28, 2008

    I found the auto attendant and the message (from when it was first programmed, but it didn't give me ANY options to change or modify it. I have the manual for programming, but that's not what I want, I want to simply modify, change the program as we have new employees so I want to list them so they can get vm when I am away from desk, or after hours, etc.

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I do not fully understand you message but it sounds like you want to get into administrator programming of your voice mail.

I don't deal with voice mail programming. My only suggestion is to try and determine exactly which voice mail model you have and find the "administrator" or "programming" manual for the voice mail.

All manuals are available free at www.avaya.com

Posted on Apr 28, 2008

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Depending home you have it set up, If you list in sub menus and announcement you will go into the auto attendent, then edit. You may also or program them by last name. system admin, press 9 (get you into the system) , administor ext., dial the ext., admin directory listing - this is when you numerically add first or last name. contact me if you need help thapheonix@gmail.com

Posted on May 14, 2009

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