Question about Xerox DocuColor 12 Printer

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Dear sir i buy dc 12 machine. now the paper not going on at 5th tray. it was jamed part off. what can i do? pls help me. charles

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  • Philip Hughes Aug 23, 2010

    What weight and size of paper are you feeding?

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The feed rollers for tray 5 need to be cleaned periodically, especially if you have been using coated stock.dampen a lint free cloth with isopropyl Alcohol (rubbing Alcohol) and carefully clean each roller.

Gently turn them with your finger so you clean them all around.

Posted on Aug 23, 2010

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Sir, can anyone help me with my fax (canon fax l295)for a problem, it was always indicating that "load paper" even though i put paper on the tray once it was start feeding it makes an paper jam error and...


You either have a paper path blockage or your feed rollers are worn. You'll need to take it apart to check though. Try removing paper, turning machine off and on and re-inserting paper. Remember to fan (separate) paper before loading, it could be static causing the sheets to stick together and jam in the machine.

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PAPER JEM WHILE PRINTING. I NEED A HEIP TO REPAIR THE PRINTER.


first, if thare any paper is jamed in the paper tray, pull the paper stright out. take out the remaining paper. close the paper tray.
opne the front cover pull out the toner cartirdge, remove the jamed paper.
open the inner door (where the paper exit). make sure there is not paper jamed it.
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Standard top bin full remove paper


Greets!

Firstly, is the exit bin full of paper? If it is, just remove it.

If not, then it's going to be a sensor that recognizes the paper amounts in the exit tray. Check for broken plastics and possibly stuck plastic flaps in the exit tray.

If it's neither of those, try turn it off, unplug, then reverse.

Other than that, if no go, then it's an internal sensor issue. At that point, probably the best bet is to replace as repair costs would outweight a new unit cost most likely.

Feb 26, 2009 | HP LaserJet P3005 Printer

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High Contrast in Printing Photographs from DC-12


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Dec 11, 2008 | Xerox DocuColor 12 Printer

1 Answer

I cant recive any fax


Sometimes the plain paper in the tray underneath upsets the whole machine.

Open up the top of the machine, as if you were going to change the toner cartridge. Pull out the cartridge carefully to mae sure that there is not a piece of paper jameed underneath. Replace the catridge and close the top of the machine. when you close the top 'door' the machine will make a noise as if it is resetting itself - the 'jam' display may or may not clear at this point. Next, pull out the paper tray. You will need to stoop down to look into the gap where the tray normally sits. If there is a piece of paper jammed at the back this will need to be carefully removed. If you pull it out make sure there a re no fragments left int he machine - you can check this by oepning out the piece of paper removed and see if there are any pieces missing.
Finally, if all is clear, replace the paper tray (it would be worth topping up your supply of paper as the 'jam' message sometimes comes up when the machine has a low paper supply.

Hope this helps.

Sep 08, 2008 | Canon FAX-L350 Plain Paper Laser

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Panasonic FP-7750 will not feed paper through machine correctly


Look where you remove the last jamed piece of paper closest to the fixing unit. Dose it jame when you make one copy? If it dose jam in the same place, I would have to say the problem is in the fixing unit. Look, in the unit for any pieces of paer jamed and remove them. Also, is it only happen with one paper tray and not the other. If so make sure you haze the tray and paper are set correctly.... Really need some more info.

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Burned transistor


Which paper tray is not working??? Trays 1 or 2 or 3 or 4? Have you tried a different paper feed unit in the copier? Have you looked behind the paper trasy for jamed paper. Also what size are the paper trays set to and are they asking for the right size? I have been working on this model for a few years and I have not replaced a DC controler for this problem... Do a little more research and get back to us...

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Docucolor-12 10-389 CODE


That is a fuser jam indication.

  1. Clear the Paper Jam and Obstructions in the Machine

  2. Make Sure the Paper is the Correct Size, Type, Weight, and Orientation

  3. Make Sure the Paper Supply Setting Matches the Type of Paper Loaded in the Paper Tray

  4. Load the Paper Trays Correctly

  5. Fan the Paper, Turn the Paper Over and Reload the Tray
If the above are all correct, you may just have a small piece of paper stuck on a sensor. Just has to be a small piece of paper directly on one of those. Also see if a sensor flag is dislodged. A sensor may be bad but not likely

Mar 11, 2008 | Xerox DocuColor 12 Printer

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