Question about KitchenAid KHMS155L Microwave Oven

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The Kitchenaide microwave starts on its own and displays pan. Unplugged it for over an hour, reset the clock and about 10 minutes later it started up and displayed PAN again. Called one service company here in FL and they said it is probably the motherboard? Can't tell if they know what they are talking about since we found some good repair people and some bad in the last few years. Glitch is they will charge $75.00 just to come over whether they can fix it or not. Any suggestions on the problem? We bought this house 2 years ago and all appliances are kitchen aide and we are not happy with any of them, perhaps kitchenaide is made by some off the wall company of a lesser quality? Thanks for any help.

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  • captainandpi
    captainandpi Jul 15, 2013

    July 15, 2013. The same thing just happened to us. Luckily my husband has a sensitive nose. He was awoken at 4AM by the Microwave running on it's own. The handle to open up the microwave was so HOT he had to use a towel to open it. It would NOT shut off. He had to disconnect power to it through the circuits in the basement. This KitchenAid under-cabinet beautiful microwave is now unuseable. We paid alot of money.... and it's just past warranty. Lord knows what wouldn've happened had we been on vacation.... the entire house would've burned down. Pinsey from Minnesota

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MicrowaveSvc
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SOURCE: microwave starts on its own and displays PAN

You have a shorting membrane keypad.

I'm contacting you directly.


Posted on May 28, 2010

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I'm contacting you directly.


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