Question about Sony Handycam DCR-TRV250 Digital Camcorder

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My sony handycam DCR-TRV250 seems to be frozen. I have a white screen on and that's all it will do. It won't charge, play, or record. It just shows a white screen. I've popped the battery out and unplugged it and when I put the battery back in the white screen appears again.

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Hello

OK, unfortunately, this is a firmware problem. This is not a very common occurrence, but, it does happen. If the camera is still in the warranty period, i would suggest that you take it back to point of purchase.

If the camera is already out of the warranty period, you still need to take it back, because you will not be able to update the firmware yourself.

Also, if you have dropped the camera, it might be a cracked circuit board.

Please do not hesitate to let me know if you have any further questions.

Kind regards
Andrea

Posted on Aug 03, 2010

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Posted on Jan 02, 2017

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U ARE LUCKY !!!

u can get it repaired free of cost if ur CCD imager has failed as i told u see the link sony will do it FREE OF COST !!

if ur viewfinder eyepiece remains white as lcd then u can get it repiared free of cost from sony it is there manufacturing fault

i deserve a FIXYA rating for this info

http://esupport.sony.com/US/perl/news-item.pl?mdl=DCRTRV250&news_id=161

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