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Dyson DC07 overheats and shut off. - Vacuums

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Hi,

Please CLICK HERE

I hope you'll get some idea and please cooperate with Pauldonp.He'll help you out hopefully..

Goodluck..

Posted on Apr 25, 2008

  • Priya darshan Apr 25, 2008

    hey =Paul no problem at all..

    Don't worry even if he rates me i'll report an abuse because you deserve the award not me i could only find that link so i thought it would help you as well as the client to fix it up..i don't have much idea with these vacuum's so all the best to you with this..


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What you need to check foirst is all the filters and then check the vac is sucking normally as they over heat if their are any blockages anywhere so remove the funnel and clean out all the little holes use paint brush then check the filters on the bottom part of vac then get back to me ok

Posted on Apr 25, 2008

  • paul proctor Apr 25, 2008

    Check also the brush at the bottom can spin freely as this can cause the motor to over heat but i would replace all the filters then you know where the plastic bit is you empty and their is like that bit on the top with loads of holes in well remove this and clean propery check the pipe isnt blocked any blockage will cause it to overheat ok.
    then get back to me

  • paul proctor Apr 25, 2008

    Good thread coolguy008 hope it gives them some idea of the problem. But hope you agree it sounds like a blockage somewhere or even filter that needs changing due to it been blocked or could be the brush on the bottom this could be jammed with string or something similar you agree coolguy008.

    Were all here to help as much as we can so any advice welcome coolguy008 (dont worry i dont think your trying to jump me as others often think its just the order its done i suppose)
    Any ideas more than welcome

    Thanks coolguy

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1 Answer

My dyson dc07 wont turn on


Hi Mike, it's Jack at Dyson.

If your DC07 shut off while you were using it, and now will not turn on again, it may have overheated. Most Dyson vacuums are equipped with a thermostat which will shut them off for protection if they begin to overheat. This can often be due to a blockage, or because the filter needs a wash.

However, if it's been over 24 hours and the vacuum still won't run, it's likely there's a fault elsewhere. We'd be happy to help you check for this - you'd just need to give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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How do you fix a dyson that shuts off automatically while in use?


Hi there, I'm sorry to hear you're having difficulties with your DC07. Like most Dyson cleaners, your DC07 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage - I'd also recommend washing the filter. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide: http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US The correct way to wash the filter is shown in the video below. The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 12 hours. By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action. Kind regards, Jack Dyson Online Customer Support

Sep 11, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Currently I was using my dyson dc07 and suddenly it stopped working. I checked and it was plugged in, I checked and cleaned the dust container but it continues not working, could you please help me


Hi there, Sorry to hear you're having difficulties with your DC07. Like most Dyson cleaners, your DC07 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide: http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 12 hours. By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action. Kind regards, Jack Dyson Online Customer Support

Sep 03, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My Dyson shuts off and appears to get hot under the cannister


Hi there,Sorry to hear you're having difficulties with your DC07. Like most Dyson cleaners, your DC07 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_USThe correct way to wash the filter is shown in the video below. The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 12 hours.By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action. Kind regards, JackDyson Online Customer Support http://www.youtube.com/watch?v=c3oh16tUxS0

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1 Answer

I have a Dyson upright DC07. The unit just shut off in the midle of vaccuum. I have check the outlet and I don't have any problems. What advice so you have to help resolve this problem.


Hi there,

Sorry to hear you're having difficulties with your DC07. From what you've described, it sounds like the thermal cutout may have activated. Most Dyson cleaners have this safety feature which shuts off the machine if it overheats. This usually occurs if the machine is blocked, or if the filter needs a wash. The easiest way to check for and remove any blockages is to follow the simple steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US

It's also a good idea to wash the filter - please take a look at the video embedded below to see the correct way to do this. Under normal use, the filter should be washed at least once every 3 months.

Hopefully this should resolve your issue. However, if you're still concerned, it's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

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3 Answers

Is it possible to overheat the motor?


This can happen , normally if the filters are kept clean and replaced now and again the motor should last quite a few years if it does overheat then it has a thermal cut off that resets after it cools down ,,Hope this is of some help

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the motor brushes are worn down and can be expensive to get someone to fit them for you so i think its time for a new cleaner

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This is from the Dyson web page:
Get expert help Thermal cut out Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting.
Any non- domestic use may adversely affect the filter performance such as vacuuming up plaster dust.


Sounds like your vacuum is overheating. Check the above.


Lou

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