Question about Kenmore 72102 / 72104
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Posted on Jan 02, 2017
SOURCE: water drips into refrigerator
sounds to me that maybe your draain lin is clogged up in your freezer compartment above your refrigerator. Look for a clear tube that should be runnig down either on thre outside or on the back wall and clear it out after you make sure that its not frozen. if it is then use either a light bulb or hair dryer to thaw out. Thanks for using FixYa.
Posted on Dec 25, 2008
Hi, I can help you. The drain is plugged in the freezer section. Could I get the model #?
Some models need an after market drain heat strip added.
Please let me know and I can get you through tis.
Posted on May 30, 2009
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
Posted on Jul 01, 2009
Tube sometimes freezes because of minerals in it hold one droplet at a time until buildup freezes solid. Replace tube first. Water valve allowing some droplets through can also cause this. Tube first-less expensive.
Posted on Aug 23, 2009
Removed everything from the freezes. Removed a false bottom from the freezer floor, 2 screws. There was an ice build up under this plastic bottom. I let the ice melt with the de-frost cycle (or frost free cycle). No more water dripping into the refrigerator compartment.
Posted on Dec 17, 2009
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