Question about HP OfficeJet 4315 All-In-One InkJet Printer

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Vertical white lines in scanned image

Hi,

I am trying to scan some photos, there are no folds or marks on the pictures, but when I scan them, the scanned image shows a vertical white line all the way down the picture.

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Did you try cleaning the little glass strip where the documents go in? Lift the button panel and wipe the glass with rubbing alcohol and cotton swabs or lens paper if you have it. Mine does this sometimes when dust or white out or little bits of paper get stuck on the glass.
Good luck!

Posted on May 08, 2008

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Posted on Jan 02, 2017

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Videocon 21x50 picture fold and small for horzontal position


Sounds like a vertical scan out problem. Check and replace all the electrolytic capacitor at the Vertical Scan out section circuit. There will be 5 or 6 of them. Change all at one time. Be sure to change them with the exact capacitance values, marked on it. Be sure about the polarity [+ve & _ve] of placement too.

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Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

1 Answer

I am scanning a photo. I have translucent lines running horizontal through the picture before i print it.


Documents scanned/copied from the document feeder pass over a thin glass area where scanning occurs. Clean this area if sent faxes, copies or scans have black or white vertical lines.
  1. Lift the document cover to expose the platen glass.

  2. Wipe the ADF scan area (C) with a clean, soft, lint-free cloth moistened with water.

    scannerarea.jpg

  3. Then wipe with a clean, soft, dry, lint-free cloth making sure there are no residues left, especially on the platen glass.

  4. Close the document cover and make a copy of a text document to confirm the black line has disappeared.

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1 Answer

I have vertical lines in my photos when i scan them


If the lines are in the same location for all scanned outputs, it is clearly dust on the scanner glass. Clean it thoroughly.
S. Mohan, India

Jul 04, 2009 | Epson Perfection V350 Flatbed Scanner

1 Answer

How to get my scanner to scan only the photograph


Most software has a preview button first click this.
Then you can see a dotted line rectangle around the area to be scanned.
You can move this rectangle by dragging the edges using the mouse, (hold click and drag)
Then click the scan button

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Scanning photos into computer at a large size?!


This sounds like you are trying to scan images at a larger size than they actually are?
I am not an expert-(but I have a Mac)-but from what I'm reading, scan your photos at a 300-600 dpi resolution, then use photo editing software to enlarge them. The higher the resolution, the more disk space and the more photo detail (i.e. cracks, dust, scratches, paper type) will be captured, and the more time it will take to scan. Also, for the white, does your scanner allow you to select the area/define borders during the pre-scan? Mine lets me drag borders to just the image area (but capture the image first, then do the cropping and editing to a copy later).
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1 Answer

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Assuming you're using the Epson Scan software, select Home or Professional mode and click Preview. When the preview image appears, draw a marquee around each of the three photos. (Note that as you draw each marquee the number beneath the little image of a marquee - the white square with the dotted line around it - increases.) After drawing your marquees, click the All button, then click Scan. The scanner should make three separate passes in succession, producing three separate images.

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1 Answer

HP 5610 scanner won't save image


I just need to understand the exact issue. It sounds like you are able to successfully scan, see the preview of the scanned image, and you initially save it. Then, when you go to open the saved image, you don't see the image you scanned but rather a "line". You've saved the image in a number of different image formats, but there's no difference in the result. It saves the scanned image to the location you want to save it on your computer's hard drive (probably My Pictures if you're using a Windows operating system).

Not sure what you mean by a "line". Do you mean a vertical line, a horizontal line, a diagonal line or what? Also, is it just a solid black line on a white background? Is it the image you scanned compressed into a smaller vertical or horizontal space?

Have to tried scanning both text pages and graphic pages? There have been issues where a document with both text and pictures has been scanned but when the scanned image is viewed, only the text appears. The pictures don't make it. The description of this specific problem is at HP.com.

I take it you don't get any sort of error message associated with this problem. Unfortunately, I can't find your specific problem at HP.com beyond the link I posted in the above paragraph. If you can answer some of the questions I asked, it might help me provide a better solution.

Thanks.

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1 Answer

Vertical lines through scanned images.


You should clean the small glass under the top lid. Chances are there is some white out or ink or mark on the glass. Look carefully because usually it is just a small dot>

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