Question about HP OfficeJet 4315 All-In-One InkJet Printer

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Vertical white lines in scanned image

Hi,

I am trying to scan some photos, there are no folds or marks on the pictures, but when I scan them, the scanned image shows a vertical white line all the way down the picture.

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Did you try cleaning the little glass strip where the documents go in? Lift the button panel and wipe the glass with rubbing alcohol and cotton swabs or lens paper if you have it. Mine does this sometimes when dust or white out or little bits of paper get stuck on the glass.
Good luck!

Posted on May 08, 2008

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I am scanning a photo. I have translucent lines running horizontal through the picture before i print it.


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If this fails, the scanner head has a bad sector on the CCD and will need to be replaced. You will probably find that it will be cheaper to replace the printer entirely if that is the case.

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This sounds like you are trying to scan images at a larger size than they actually are?
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Not sure what you mean by a "line". Do you mean a vertical line, a horizontal line, a diagonal line or what? Also, is it just a solid black line on a white background? Is it the image you scanned compressed into a smaller vertical or horizontal space?

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I take it you don't get any sort of error message associated with this problem. Unfortunately, I can't find your specific problem at HP.com beyond the link I posted in the above paragraph. If you can answer some of the questions I asked, it might help me provide a better solution.

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  6. Reinstall the white roller.
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