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My password doesnt work - Yahoo Mail

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Forgot passsword & Q Ans

Posted on Aug 05, 2010

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  • Is your CAPS LOCK key on? Passwords are case-sensitive, which means that "PASSWORD," "PaSsWoRd," and "password" are seen by Yahoo! as three different passwords. Try typing your password again, making sure to use uppercase and lowercase letters exactly as you typed them when you created your password.
  • Did you sign in with the correct Yahoo! ID? Make sure that you are using the correct Yahoo! ID (user name) when signing in to your account. If you have forgotten your Yahoo! ID, you can search for your ID online.
  • Have you changed your password within the last 24 hours? If you recently requested a new password or changed your password, wait 24 hours before typing your new password. Waiting allows your account to update. Otherwise, if you’ve entered your password too many times, you’ll be locked out of your account for 24 hours from the last time you entered your password. This is a Yahoo! security feature. A good work around before you change your password is to close your browser, go to the Yahoo! Sign In page, clear your browser’s cache, and carefully type your password again.
  • Delete your cookies. If your cookie isn't being accepted correctly, you'll be logged out of your account as soon as you move to a different page.
  • Posted on Aug 03, 2010


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