Question about DKNY Crystal Collection #NY3971 Watch for Women

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Please can you tell me where I can get replacement crystals for this watch. This was a gift from my family and two of the crystals are missing. Many thanks Catherine

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Hi, what's the model number of the battery that the NY3971 watch uses? Thanks

Posted on Oct 11, 2016

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Mcdevito75 here, Best Bet, look for a small watch repair shop in your area for a new crystal.

Posted on Aug 03, 2010

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You can try contacting Relic at this link to see where to send for a replacement:
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Obviously I cant see the watch but Movado watches usually use a plastic gasket to hold the crystal in. Most of the time those hold with no problems but occasionally they might not be placed in correctly. Movado will probably not cover that under warranty.

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