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Solid black line runs down right margin of sent and copy pages...incoming faxes have no image issues???

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Very correct.The incoming pages will not have this issues.But when you send or copy pages at that time it get scanned from your scanner.The problem is either a minute dust on the scanner glass or the dust is got stuck up on the rollers which pull the papers.In some cases the dust gets collected inside the scanner glass.So it has to be cleaned from inner side.Take a torch and see it clearly where the dust is got stuck-up in.In some cases the scanner board the circuit board is got faulty.There is a minute fault on the board so at that point it leaves a gap on the paper.If the scanner checks out ok.Then its a printing cartridge problem in the fax machine.But i dont think that its the printing cartridge problem.Because if its cartridge problem then ,this problem should be on incoming pages too.And you mentioned that this problem is only seen on copy and sending pages.So its the dust on scanner glass internally or externally or the scanner board having internal short.Clean the scan glass properly and check again. Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Posted on Aug 03, 2010

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