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My Brother copier printer DCP-IIOC, will copy but won't print, in fact the computer won't recognise the printer, the usb cable is fine, what is wrong or can you help me please?

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Try this :

First check that is defined as default printer in 'installed printer' in Windows, and that you are not sending documents in printout to another non connected printer present in Windows under 'installed printers'.

Unplug completely computer from power socket and from USB for 10 minutes, to get rid of electrostatic problems on USB. Plug everything back and restart.

Check the USB cable, replace USB cable with a different one to check if it was the cable.

Uninstall printer from 'installed printers' in Windows (delete). Disconnect printer from USB, reinstall printer from printer software CD or downloaded driver. Connect printer to usb only after installing, or when explicitly required by software, this is important

Posted on Apr 25, 2008

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