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Why do i have to pay to talk to expert - Canon Cameras

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Hi,

When you have any problem regarding any device like phone, camera etc. and you use Fixya the Experts will help you to get your problem solved.
If you are satisfied with the assistance then the Expert will get the money paid by you and if not then you will get a refund of the money.

This is why you are charged to talk to Experts as Fixya is not a free website.
Hope this helps.
Thanks for using Fixya.
Good luck and have a nice day.

Posted on Aug 03, 2010

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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Is this free


Yes, it can be free. But if you don't want to wait on an answer, you can pay for an Expert to CHAT or talk with you on the PHONE. I specialize in Small Engines and Drywall/Sheetrock Finishing.

Jim

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I was talking to someone and I lost him.


Hello Bob! Sometimes the best way to reconnect with an expert that you were chatting with is to just open up another chat request.

The good news is that you, as the paying customer, gets to decide if the expert provided a proper response to your question, or provided the solution to your problem.

By opening up another chat request, shortly after you got disconnected, you stand a pretty good chance of getting them again. If you get someone else, you can politely decline them and mark the session as "rejected" meaning you won't get charged for that particular chat. Further, since it is a paid chat session, the expert won't have their rating percentages adversely affected by your rejection of the session.

Hope you find this Very Helpful and best regards!

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i am not sure this is the right place for this kind of question. the experts do not make that kind of decisions you should try clicking the "contact" link at the bottom of the page.

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