Bought this mouse new yesterday.Hooked it up and it worked fine.Suddenly stopped working.Tried the connect button on mouse,will not connect.Driver is up to date,Have unplugged the USB receiver and restarted computer,still will not work.How can I get it to work again.Batteries are new.
Hi, I had the same problem. The USB device has what appears to be a circle with dots connected to it facing the port. The dots are actually the word "Connect" in infintessimally small letters. Plug it in, then use your thumb to press down on the circle while using another finger to press up on the device's underside - in effect, squeeze it between your fingers where the circle is. You'll see a red light blink. At that point you can push the "connect" button on your mouse and it will work.
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I have had no problems with my compaq laptop and the mini mouse. It recognized it even after OS downgrade to XP. The reset buttons on the mouse and the transceiver need to be activated or reset when sitting idle for a while. Once you get them both "blinking" it works great. Good mouse for the price... Your laptop should recognize it. Just check the reset and make sure the lites are on and communicating.
1. Go to manufacturer's website and download the driver for the correct MODEL of
2. Install mouse driver. Go "Control Panel" to configure mouse
3. o/s XP, right mouse click "My Computer" go Properties,
Hardware tab, Device Manager, scroll down to "Mice and other Pointing Devices"
to see if it is registered, and also check "USB Human Interface Device" in the
same window to see if your usb connections are functioning. There should be NO
YELLOW question marks in this window pertaining to USB and Mice Pointing
If it was a wired mouse with no name or model, you can just plug
it into the ports and it will work. Unfortunately, since it is wireless, you
MUST have the correct drivers(software that allows your computer to communicate
with the device), and the only way you can get the correct drivers is through
the manufacturer and choose the right model.
ALSO The USB device has what appears to be a circle with dots connected to it facing
the port. The dots are actually the word "Connect" in infintessimally small
letters. Plug it in, then use your thumb to press down on the circle while using
another finger to press up on the device's underside - in effect, squeeze it
between your fingers where the circle is. You'll see a red light blink. At that
point you can push the "connect" button on your mouse and it will work.
on the receiver there is a a little circle with the words connect around it. Its actually a button you press that and you should see the receiver should light up make sure the receiver is connected the computer and press down right on the circle. after it lights up press connect button on the mouse and it should start working again
Hi, my mouse work fine since pressed simultaneously the buttons of the mouse and the receiver. Previously, I had disarm the receiver, but all was fine, so I'd arm again the receiver and plug to laptop; I'd press both buttons and mouse work. For any reasson, mouse and receiver lost conection and is necessary re-establish comunication pressed both buttons. I hope my experience (my case) to be useful to someone.
The warrenty period is usually a year. Is there a connection button on the receiver as well? Normally you need to press the connect button on the mouse, and then on the receiver shortly there after. If you want to replace it, you might have an easier time just getting a new mouse.
First try this
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it.
This should connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the button on
the mouse. This should be done whenever you change batteries or
If that doesn't do it theen try this.
Disconnecting the Mouse Receiver from the
USB port and reinstall the CD software program. When
the program asks you to connect the MouseReceiver to the USB
port, do so and it should work.
Hope this helps. Bud
Have you tried re-setting the frequency for one of the devices? simply click the button on the infra-red unit then click the button on the back of keyboard and notice the infra-red unit stopped scanning.