a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
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Please, try to update your msn and yahoo version: 1. check your messenger version (same procedure for each): click on help>in drop down menu click on "about ...">it shows the messenger version. 2. Go to official site of each your messengers and see if the version you've got is outdated. 3. If there is a latter version of messenger follow these steps: ---go to START button, click on Control Panel>Programs>Uninstall a Program>Windows Live Essentials and uninstall. Then go to the official site, download the latest version of Windows Live Essentials and install. ---For Yahoo Messenger follow the same procedure as above, but instead Windows Live Essentials choose Yahoo Messenger. Then go to official Yahoo download website, download the latest version of messenger and install it. 4. Restart your computer. It should work now. In case it does not work, follow the same procedure as above, but now choose your webcam and uninstall it. Then go to this link: http://download.cnet.com/Veo-Mobile-Advanced-Web-Camera/3000-18489_4-62939.html and download the driver, install it, restart the computer. It should work now.
It can be done through the Control Panel and the Add/Remove Programs function. You will NOT, however, see "Windows Live Messenger" on the programs list. What you will see is an item called "Windows Live Essentials".
Click on the Change/Remove button for Windows Live Essentials, then select Uninstall, and then in the next window check "Messenger." Then continue with the uninstall process.
It can, providing its compatible with the chat program of your choice and it needs to be configured to that chat program. example - Windows Live Messenger (msn) Vista - If you have an earlier OS, you may have to access your hardware from the Control Panel.
TEST SPEAKERS Right click on speaker icon in System Tray or from Control Panel Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard
SET DEFAULT & TEST MIC Click "Recording" tab. To set required (webcam) mic as default - click on mic font to highlight and click "Properties" In lower dropbox display "Use this device enable" click 'OK' Click "Levels" tab and ramp up sliders ( adjust to suit later) Return to "Recording". Test mic by speaking and make sure volume graph displays
CONFIGURE TO MESSENGER Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.
If it fails to work here concentrate on your webcam drivers and software before moving forward.
Set your webcam mic (if it has one as default) Vista -
Having proved your cam is working ,you can configure it to WLM (MSN)
CONFIGURE SOFTWARE to MSN Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly. The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted. Mine, I just unplug it from the USB and plug it back in to reboot the software. If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Open MSN Click 'Open Menu' From 'Tools; navigate to, and click, 'Audio and Video setup' Set your speakers Click 'Test' - if OK, move on. Set your mic as default Use the slider to set volume and test. Click 'Next' This takes you to the video setup Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN) Use 'Webcam Settings'to fine tune the picture. Click 'Finish'
You need the following OS to support Messenger 10 beta Windows 2000/XP/2003/Vista/XP64/Vista64 If that is not a problem read on.
The problem may be due to a mal-function of the uninstall software. Close all programs when uninstalling / downloading and uploading.
Uninstall from the C drive
Start > Computer >> Local drive (C) >> Program Files >> Yahoo >> Messenger >> UNWISE
Unwise is the command to start the uninstall process - click 'Auto' if prompted The Yahoo uninstall software can be problematic you may have old software remaining on the C drive If you have Vista the whole Messenger folder should have been removed during the uninstall. Check - The Messenger folder should have been deleted and not seen. If the Messenger folder is still visible - delete it.
If you have a pre-Vista OS, the Messenger folder remains, and inside, only one sub-folder should be seen. This is the 'Profile' folder and contains all the message history. All other software should have been deleted.
Manually delete any other folders and files before moving on
Download 'ccleaner' and run it through a couple of times.
Re-start your computer and download Yahoo Messenger from here.
I take it that you don't wish to use MSN for internet access. You can delete it from your network connections window. Then you will have to set up a connection that will use either dial-up or some form of high-speed connection. That will become your default connection.
Click on your START buttonthen choose Control Panel from the right hand side list....... Then from the text on the left top of page, choose "View Classic Mode" then in the right side of screen, choose the FIREWALL icon.... click on it and in there you can either turn off the firewall or adjust it to allow msn through in the Advanced settings..
In general, either the messenging software that you are using i.e. AIM, YM, MSN, etc is not yet configured to connect the webcam OR you may have software firewall blocking the ports used by the messenging software, OR a router may need to be configured to allow the port needed by the messenging software to pass unimpeded.
More information would be appreciated
It's not a driver problem based on the fact it works with other applications. Since it won't work with Messenger my strong suspicion is that's your culprit (Messenger)....even though it worked before.
Uninstall and try it again. When you uninstall make sure you delete any folders found in "Widows Explorer" that are under program files (not in Windows itself....or at least not at this point). Make sure you are using the latest version by the way since you are going to install it again anyway.
As to why it did not work you might want to check the Microsoft knowledge base...(there can be some sort of a conflict particularly if you updated software, downloaded patches, installed a new application, whatever).
If this doesn't work...run your antivirus and Spybot search and destroy on the entire drive. If you are not running an antivirus AVAST or AVG are both excellent (and free as is Spybot.)
Let me know if this does not work....odds are it will. Tango