Question about HP Scanjet 8350 Flatbed Scanner

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Hp smart document scan could not find hp scanjet 8350

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: HP ScanJet 7650 asking for DPE

This problem happened to me to (OfficeJet 6310xi). These steps solved my problem:

When the program has the error, there's a button so you can show it where DPE is. Click the button
Navigate to Macintosh HD/Library/Application Support/Hewlett-Packard/HP Scan Pro/DPE/
Click on DPE 11.6.app

Then I could scan to pdf. When I upgraded to Leopard, I reinstalled my HP software, even though HP says it isn't totally compatible with leopard.

Posted on Nov 20, 2007

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SOURCE: Error 06 on a flatbet HP Scanjet C7710A

no se

Posted on Dec 10, 2007

  • 86 Answers

SOURCE: Horizontal Lines

This might be a hardware problem, but it could also be caused by an outdated (or corrupted) driver; you could uninstall the original driver, then download and install the newest version directly from HP here:

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&product=446435&lc=en&jumpid=reg_R1002_USEN

If that link is broken, or doesn't work for you, use this one:

http://tinyurl.com/2n7lge

Also, I've copied the following information directly from the HP 4850 Scanjet user's manual:

If you have the HP Image Zone software installed, you can use the onscreen Help to solve other problems with the scanner. To gain access to the Help, open HP Solution Center, click Help, and then click HP Scanjet 4800 series scanner Help. The Help system provides information about the HP Scanjet 4800 series scanner hardware as well as information about the HP Image Zone and HP Scanning software itself. Also, see Scan troubleshooting in the general Troubleshooting and support section of the Help.

Good luck with this; let us know what you learn...

Posted on Jan 28, 2008

SOURCE: Hp scanjet 7650 urgent issue...

just reinstall scanner driver and software

Posted on Mar 21, 2008

  • 42 Answers

SOURCE: hp scanjet G2710 scanner isnt scanning the whole

If you are scanning via software then the software could be looking for a smaller image. Check the preview and adjust the size as necessary.

Posted on Apr 30, 2009

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I having hp scanjet 8350 scanner+adf its not scanning and automatic document function also not working but when i disconnect the adf /tma cable the flatbed scanner start working perfectly but again when i...


Thank you for writing a complete question that we are able to understand. It's nice to see a well worded question on here for a change.

To answer your question, this sounds like either a driver or firmware problem with the scanner. You can download the latest driver for your scanner from the HP support site here (click here) and download the available firmware upgrade for your scanner as well from the same location.

I would check to make sure that you have the latest driver first, and install that first if you do not. Then I would install the firmware upgrade immediately after, since it seems to fix the error that you are experiencing:


"Scanner hangs and does not respond when scanning many pages from the flatbed."


Good luck and thanks again for the well worded question!

Feb 13, 2012 | HP Scanjet 8350 Flatbed Scanner

1 Answer

After switching my scanjet 8350 on i get adf jam clean out error help me to deal with it


The printer is telling you that the automatic document feeder is jammed. Try using a flashlight and look for any shreds of paper - no matter how small - in the paper path.

May 11, 2010 | Computers & Internet

1 Answer

HP Scanjet 8350 is only scaning in Black and White. It is supposed to be able to do color. Is there a setting that needs to be set?


Use the HP product assistant to adjust the settings. Look in your start menu>all programs> HP etc., or on your cd, or you can download the full feature software package from here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jun 17, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

Problem scanning multi page document


You do not say which software you are using but if you can afford PixEdit you can save to multipage tiff, Pdfs and so on. Also combine singlepage and mulitpage documents to one mulitpage and vice verca.

May 05, 2009 | HP Scanjet 8350 Flatbed Scanner

3 Answers

HP 5590 - cannot scan and save doc directly to jpeg format


I need the scanned documents be saved as pdf in HP scanjet 5590

Apr 27, 2009 | HP 5590 ScanJet Flatbed Scanner

1 Answer

HP ScanJet 5590 ADF doesn't engage


cannot possible to install in vista using the CD of scanjet 5590

Apr 16, 2008 | HP 5590 ScanJet Flatbed Scanner

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