Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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My Dyson DC15 has stopped working. the brush bar is fine and rotates freely. The motor inside the ball has stopped working. Do I need a new motor or cicuit board. I'm an electrician so I can handle the repair once I know what the fault is.

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http://www.espares.co.uk/datastore/ProductManuals/350256.pdf
Check the above link to see if it helps. It shows you how to break down the DC15 to check for issues. Also try inspecting the circuit board for loose wires.

Lastly, can try calling their helpline at 866-MyDyson for further help.

Posted on Sep 28, 2010

  • dsheward54 Aug 04, 2011

    Wish there was a place to post a picture on here! Just tore into our DC15 and found my problem.
    Yellow and blue wires that run from circuit board to switch. Tracing these by removing the * screws down by the ball reveled the blue wire was severed. (Right near the little rubber mount in there.) Soldiered the wire back together and is fine now. Guessing this was "pinched" durring assembly and after 3 years finally wore through. Figured this out by by-passing the switch and connecting directly to the circuit board. Saved myself $70 for new motor that wouldn't have worked either.

  • Matt Ashenden
    Matt Ashenden May 09, 2012

    My problem was completely different. Mine was the Yellow wire :) .

    But seriously, my brush bar stopped working and I found the broken wire in the exact same place as yours... right at the rubber grommet, where it snakes through the bracket that holds the ball and motor. A bad design but an easy fix. Suggest looking here first rather than disassembling everything else before realizing it was the wire.

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