Question about Brother Computers & Internet

1 Answer

My dcp165c printer print quality prints black & yellow colour. i clean print head through maintance 76 but problem cannot be solved

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,826 Answers

How is the printer printing black and yellow color? Is it a smudge?

When I print, the pages are smudged with ink. What should I do?
Description:
- If smudged stains appear at the top center of the printed page:

  • Make sure the paper is not too thick or curled.
    Also, verify that the appropriate paper is being used and that the paper type set in the machine matches the media used.
  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.

- If smudged stains appear at the right or left corner of the printed page:
  • Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.

- If smudged stains appear on the reverse side or at the bottom of the page:
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
  • Make sure the printer platen is not dirty with ink.

    How to clean the machine's printer platen

    1. Unplug the machine from the AC power outlet.
    2. Lift the scanner cover until it locks securely in the open position.
    3. Clean the machine's printer platen(1) and the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.

      my dcp165c printer print quality - platen1.gif
    4. Close the scanner cover.

  • Make sure you are using Genuine Brother Innobella™ Ink.
    > Brother Genuine Supplies information


  • Make sure you are using the paper support flap.

    To use the paper support flap, pull out the paper support (1) until it clicks and unfold the paper support flap(2).

    flap1.gif

Posted on Aug 03, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why has my brother mcfj4510 stoped printing black & Yellow


Check if the capillary tubes from the ink cartridges to the print head has bubbles ?

Jul 31, 2014 | Brother MFC-J4510DW Inkjet Multifunction...

1 Answer

Yellow not printing in Canon iP6600D printer


in the print out alone you can already know what print head is no working properly like missing color. if cleaning is not solving the issue this purging the print head. just read the user manual for the instruction

Apr 29, 2013 | Canon Pixma iP6600D InkJet Photo Printer

1 Answer

When you change the ink cartraige and clean printer and test the colours the quality of colour is not good on the test! what do you segested i try beacaue the machine has been on its 100th clean and...


    1. Print a Print Quality Check Sheet.

    2. Press the Ink or Ink Management key on the control panel.
    3. Press the up or down arrow key to choose Test Print and press OK.
    4. Press the up or down arrow key to choose Print Quality and press OK.
    5. Press Color (Colour) start. The machine begins printing the Print Quality Check Sheet.


    1. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

    2. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

      (A) One or more complete blocks of colors are missing:

      a_ngsample5.gif
      (B) Most of the short diagonal lines are missing from one or more color blocks:

      b_ngsample6.gif
      (C)Some parts of the short diagonal lines are missing from one or more color blocks:

      c_ngsample2.gif
    3. The display will then ask you if the print quality is OK for black. Press the down arrow key or 2 or "-" to choose No for black with the problem.
    4. The display will then ask you if the print quality is OK for Color. Press the down arrow key or 2 or "-" to choose No for color with the problem.
    5. The display will then show Start Cleaning? Yes No.
      Press the up arrow key or 1 or "+" to choose Yes and the machine will start cleaning the color ink cartridges.
    6. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.

    7. Repeat the cleaning and the quality check process following the Step 4-7.

    Jun 02, 2011 | Brother MFC 6490CW InkJet Printer

    1 Answer

    My Brother inkjet printer (DCP-585CW) is not printing yellow colour.


    If the yellow ink is not printing here's what you can do:


    Clean the Printhead & Print a test page by doing the ff:


    1. Press the Ink Management button press the Up or down arrow key to select Test Print, then select Print Quality press OK and press Black or Color START. Check all the colors including the black & check if there are any missing dots and if there are any colors not printing correctly.


    2. Press the Ink Management button on the control panel and select cleaning press ok

    3. Press the up or down arrow key to select Color press ok and press Black Start.


    *After the cleaning process the printer will ask you if the quality is OK, press up or down to select yes or no, and it will ask you whether black or color is ok, once you have selected you're answer press Black or Color START to print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times or until you get a better quality


    Hope this helps.

    Rate if it worked Thanks!

    Apr 03, 2011 | Brother DCP585cw AllInOne InkJet Printer

    1 Answer

    My Xerox 8400 is printing the wrong colors. Where it's red, it's printing a brown shade and where it should be grey, it's printing green. My logo is grey and red and it's printing all grey, but not the...


    Try printing a light stripes test page (Troubleshooting, print quality problems, troubleshooting print quality page).

    If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well.

    This problem is common in situations where a lot of black and white printing is done, with very little colour.
    Alternatively, it could be that your wiper/cleaning blade is not cleaning the head properly and is smearing the different coloured inks across the head, or possibly that your printhead is leaking colours but I think the first solution should solve your problem.
    Hope this helps.

    Dec 09, 2010 | Xerox Phaser 8400 Laser Printer

    1 Answer

    Toubleshooting and routine maintainance is what comes oout on myscreen


    Found this on the web. Click on link below to print the entire manual out to keep. Below are steps to do cleaning. If you find this helpful pls rate me. Thanks and Good Luck.

    http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

    How to improve print quality Cleaning the print head
    To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.
    Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
    Caution
    Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
    1 Press Ink.
    2 Press or to select Cleaning.
    Press Menu/Set.
    3 Press or to select Black, Color or All.
    Press Menu/Set.
    The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
    Checking the print quality
    If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
    1 Press Ink.
    2 Press or to select Test Print.
    Press Menu/Set.
    3 Press or to select Print Quality.
    Press Menu/Set.
    4 Press Color Start.
    The MFC begins printing the Print Quality Check Sheet.
    5 Check the sheet to see if the quality is OK by following these steps:
    Color block quality check
    The LCD shows:
    6 Check the quality of the four color blocks on the sheet.
    7 If all lines are clear and visible, press 1 (Yes), and go to Step 10.
    OR
    If you can see missing short lines as shown below, press 2 (No).
    The LCD will ask you if the print quality is OK for black and three colors.
    OK Poor
    Is Quality OK?
    1.Yes 2.No
    Black OK?
    1.Yes 2.N
    8 Press 2 (No) for Black or three colors
    with a problem.
    The LCD shows:
    Press 1 (Yes). The MFC will start cleaning the print head.
    9 After cleaning is finished, press Color Start. The MFC will start
    printing the Print Quality Check Sheet again and then return to
    step 5.
    10 Press Stop/Exit.

    Jan 14, 2010 | Brother MFC 210C All-In-One InkJet Printer

    1 Answer

    Cannot print keeps saying clean printer cannot find info to do it


    Found this on the web. Click on link below to print the entire manual out to keep. Below are steps to do cleaning. If you find this helpful pls rate me. Thanks and Good Luck.

    http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

    How to improve print quality Cleaning the print head
    To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.
    Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
    Caution
    Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
    1 Press Ink.
    2 Press or to select Cleaning.
    Press Menu/Set.
    3 Press or to select Black, Color or All.
    Press Menu/Set.
    The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
    Checking the print quality
    If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
    1 Press Ink.
    2 Press or to select Test Print.
    Press Menu/Set.
    3 Press or to select Print Quality.
    Press Menu/Set.
    4 Press Color Start.
    The MFC begins printing the Print Quality Check Sheet.
    5 Check the sheet to see if the quality is OK by following these steps:
    Color block quality check
    The LCD shows:
    6 Check the quality of the four color blocks on the sheet.
    7 If all lines are clear and visible, press 1 (Yes), and go to Step 10.
    OR
    If you can see missing short lines as shown below, press 2 (No).
    The LCD will ask you if the print quality is OK for black and three colors.
    OK Poor
    Is Quality OK?
    1.Yes 2.No
    Black OK?
    1.Yes 2.N
    8 Press 2 (No) for Black or three colors
    with a problem.
    The LCD shows:
    Press 1 (Yes). The MFC will start cleaning the print head.
    9 After cleaning is finished, press Color Start. The MFC will start
    printing the Print Quality Check Sheet again and then return to
    step 5.
    10 Press Stop/Exit.
    There is more, but too long to put here.

    Jan 13, 2010 | Brother MFC 210C All-In-One InkJet Printer

    1 Answer

    All colours and black print faded. Black is a


    ANSER #1

    Assuming that you are using original Canon cartridges or a brand of Compatibles that you have used before.

    If print results are blurred, colors are faded or not printed correctly, the pint head nozzles are probably clogged.

    Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the Print Head. You may have to do this 2 or 3 times.

    If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head may improve print quality.

    Caution Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink
    tanks.

    Note Before performing maintenance
    Open the Top Cover and make sure that all lamps on the ink tanks are lit red.
    If not, see Checking the Ink Status and take an appropriate action.
    Increasing the print quality in the printer driver settings may improve the print result.

    Sep 30, 2009 | Canon PIXMA iP3000 InkJet Photo Printer

    1 Answer

    No black ink printing


    Ah, solved already. Cleaning the black print head a few more times did it for me.

    Mar 11, 2009 | Brother MFC-5840CN All-In-One InkJet...

    Not finding what you are looking for?
    Computers & Internet Logo

    Related Topics:

    207 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Brother Computers & Internet Experts

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18415 Answers

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    shaun
    shaun

    Level 2 Expert

    203 Answers

    Are you a Brother Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...