Question about HTC Touch Cell Phone (Unlocked) - Soft Black

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My htc cell phone touch screen does not work

My htc cell phone touch screen does not work all a sudden

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My htc cell phone touch screen does not work all a sudden

Posted on Aug 04, 2010

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Posted on Jan 02, 2017

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My htc surround with windows 7 fell onto the floor and suddenly the touch screen stopped responding. Everything else in the phone works fine, I even still hear my messages, calls, and alarms coming through...


Hi,
If you are a technical person you can purchase a touch screen
and replace it your self.. But i think the original touch screen will be only available in authorised service centers.

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Try doing a hard reset or factory reset . If that doesnt work i am afraid your touch screen digitizer has stopped working ...

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Requires complete updates of entire system especially when introduction of a features has been addded that may have downgraded or created system alteration beyond what was default. Consider setting the phone to system defaults too a achieve touch screen funtionality once more.

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Your description of the problem says that the firmware is corrupt. Reinstall the firmware. That should solve the problem. If the problem still persists then the display IC has gone or is going (I hope not). Should that happen then the phone will have to be scrapped as it becomes beyond economic repairs.

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Touch screen not responding at all


The touch pad is dead...it's a hardware issue...go to the vendor or workshop...within a year it is replaced for free.Good luck.

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Can you see any cracks in the touch screen?
You can have it replaced without replacing the whole screen which is quite expensive

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