Question about HP LaserJet 5550 Printer

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Hi my machine has a 10.00.00 supply memory erro message can you tell me what is wrong with it please

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Memory Supply Error 10.00.00 The printer is unable to read or write to the print

cartridge e-label, or the e-label is not on the cartridge.


Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

Posted on Jan 15, 2011

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Posted on Jan 02, 2017

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