Question about Insignia Kix MP3 Player

4 Answers

Frozen on Making Playlist

Unable to play any music with this device is stuck on "Making Playist", does not respond to being powered off.
But I am able to access the files via USB.
Any ideas?

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  • 4 more comments 
  • Anonymous May 11, 2008

    iI turn it on and it says making playlist and nothing happens,i waited but it didn't do anything.I turn it off and back on but it automatically goes to making playlist.

  • Brecshkowsky May 25, 2008

    Exactly what it says there, I can put music on it, or take it off, but as soon as I unplug it from the computer it freezes on the Making playlist screen. What do I do? I didn't try anything so I wouldn't break something.

  • Anonymous Jun 09, 2008

    FROZEN ON MAKING PLAYLIST

  • Anonymous Jun 14, 2008

    Same here did anyone get this fixed?

  • Purple blaze Jul 03, 2008

    well my insignia has a simuler problem but I can not access the files oranything elts for that matter

  • crysann30 Jul 10, 2008

    My MP3 insignia is stuck on, will not play, its just stuck with the light on displaying a full screen like its on pause. I connected it to my computer, but nothing changed. the light is still on and nothing popped up on my PC. I have not opened it to take out the battery, I would rather not do that until I have tried everything else.

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4 Answers

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When you copy music files from your PC to the Kix and the transfer is complete, do not immediately unplug the Kix from your USB. Instead, leave the Kix plugged in the USB on your puter for at least 10-15 minutes. The Kix will display "OK to disconnect," but just leave it plugged in for a good amount of time AFTER you copy all the files you want. I have found leaving the Kix plugged in for several minutes allows the play list to be created and not get stuck.

Posted on Aug 07, 2010

Just called Insignia at 800.699.9218 and they had a fix. You will lose all data on the player when you do this, so transfer what you need off of the player first.

Basically, you just Format the player. Put the player in your computer, find the icon for it, right-click, select Format. Do a full (not quick) Format. Pull it out, see it it gets past the frozen screen.

This seems to have worked for me; have only tested briefly but seems OK.

Posted on Aug 29, 2008

  • Mike Weyrauch
    Mike Weyrauch Jul 28, 2012

    that worked!!!! thanks!!

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Same Problem here

Posted on May 13, 2008

  • Level 1:

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Hi, did you get your problem solved? I just bought it today, and had the exact problem.

Posted on May 04, 2008

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