Question about MGE Galaxy 3000 UPS System

3 Answers

The ups, an mge galaxy 3000 had an error message "end of battery service life" but when we replaced the batteries the error did not clear what can we do to have it cleared.

Posted by on

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 3 Answers

The Galaxy 3000 can only be serviced by a technician with access through to the UPS via software to reset an aging meter. This cannot be reset by other means. Who ever replaced your batteries should have arranged this. My email address is knight_line@hotmail.com. If you let me know where you are located, I can maybe suggest some options for you.

Posted on Aug 23, 2010

  • Gruber Power Services
    Gruber Power Services Aug 24, 2011

    You can Reset the alarm. Try these 4 different ways. This is not for the touch screen Comit.
    1. Press and hold the fault reset button for 3-5 seconds.
    2. Press and hold the fault reset and security key simultaneously for 3-5 seconds
    3. Press and hold the fault and alarm silence buttons simultaneously for 3-5 seconds
    4. Cycle logic power.
    I give free UPS tech. support at Gruber Power Services 1-800-658-5883 x256 ask for Eric Pettingill

×

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You need the software to do the clearing of this alarm, the ups will works good in a black out, away.but the alarm will not go

Posted on Jan 10, 2011

  • EMMANUEL BAMIDELE Oct 19, 2011

    does it interpret that if replace the batteries the unit will back up on power interruption

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

The system probably needs to be reset. Make sure that you hit the reset fuse button. Disconnect it from the wall for 5 mins and then hook it up. Also, you can hit & hold the power button for several seconds, try 10, and this should get it in test mode which should get it corrected. If not, you can take it to www.batteriesplus.com they have stores all over and they can help figure it out for you.

Posted on Aug 04, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Hi How many batteries installed in mge galaxy 3000


Configurations vary, do you have a model number you can provide?

If you need any UPS help contact Daniel @ Power & Systems Innovations 800.260.2259 or go to our website
www.psihq.com

Sep 17, 2013 | MGE Galaxy 3000 UPS System

1 Answer

BX1500 APC not charging batterylight blinking


You should check if the battery is connected the way it should or do a health check on your battery. Most likely the battery is disconnected or has reached the end of its life.

Regards,


Ron

Feb 17, 2013 | MGE Galaxy 3000 UPS System

3 Answers

MGE Galaxy 3000 UPS, do i require to reconfigure the ups after battery replacement? Thanks.


No you don't have to reconfigure the UPS after battery replacement. However you may have to reset the battery Timer. There are 4 possible ways.
1. Press and hold the fault reset button for 3-5 seconds
2. Press and hold the fault reset and security key simultaneously for 3-5 seconds
3. Press an dhold the fault and alarm silence buttons simultaneously for 3-5 seconds
4. Cycle the logic Power. This means to remove power from the main processor.
5. Call MGE. They have the software to reset the battery replacement alarm

Oct 19, 2011 | MGE Galaxy 3000 UPS System

3 Answers

We at CAAP Davao Philippines have a MGE Galaxy 3000 10KVa UPS with serial no. 13299-4. It was installed last 2003. We had three times replaced its batteries over the period of years, the latest was 2008....


On the Galaxy display you could see what is the remaining battery life time as calculated by the software. Normally after you replaced the batteries you are supposed to reset this counter using specific software by the manufacturer. According to your information you have replaced the batteries 3 times in 5 years period. This is not normal. Nevertheless since the last replacement in 2008 it appears that the battery are now reaching the end life, which is generally 3-5 years life expectancy.

I would review the following of the assumption that the UPS is fully operational and the charging system is working.

1. Do a load test or a battery impedance test to verify the batteries are good
2. I would look at the battery life time specification, whether it is 3-5 years, 5-7 years ect.
3. Check the room temperature, every 10 degrees Celcius above 25 deg reduces battery life time by half
4. Check the number of power failures/ duration of these power failures and if possible what load were on the UPS at the time of the power failures.
I hope this will help. If all verifications are to specifications, then most likely it is a software problem

Apr 01, 2011 | MGE Galaxy 3000 UPS System

2 Answers

Mge galaxy 3000 how to reset battery expire alarm after battery change


Unfortunately the reset is only possible with MGE software (Softunor).

Jan 24, 2011 | MGE UPS Galaxy 3000 UPS System

1 Answer

I have a string of 20 batteries on an MGE Galaxy 3000. 3 of the cells tested bad on the last PM. The batteries are 3.5 years old and operate within the temperature limits suggested by the manufacturer....


It depends on the manufacturing battery life time. Generally they are 3 to 5 years or 5 to 7 years or 8-10 years. Nevertheless due to high cost of batteries most client opt for use 3 to 5 year life time. A simple internet search will give you the specification and from there you can decide what to do. If it is 3 to 5 years life time it is advisable to change the whole set. Otherwise you can replace the 3 batteries as a temporary solution. However it is most likely that after 3 to 6 months you will have some other bad cells.

Jan 19, 2011 | MGE Galaxy 3000 UPS System

1 Answer

MGE Galaxy 3000 UPS shows charger internal fault .


mge galaxy 3000 battery circuit breaker shut off when normal power shut off too.plz help !!!!!!

Jul 29, 2008 | MGE Galaxy 3000 UPS System

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

1,728 people viewed this question

Ask a Question

Usually answered in minutes!

Top MGE Computers & Internet Experts

yadayada
yadayada

Level 3 Expert

76132 Answers

Jax Planet
Jax Planet

Level 2 Expert

922 Answers

Raj Patel

Level 3 Expert

915 Answers

Are you a MGE Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...