Go into the settings menu, from there, go into usb mode...there are two settings: mtp & msc... my player was using mtp and wasn't being recognized, so I switched it to msc, and the computer recognized it.
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Re: computer does not recognize usb device
Dbl click on "my computer" desktop icon and see what you have listed before you hook it up then dbl click again after you hook it up,,,see if there is anything new listed there,,,if so then that should be the MP3 even though it may not say MP3.Mine says Mass Storage.If its there then just double click that drive and you should be able to drag and drop.
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Try to reset it if possible.
If the computer charges it then the computer recognizes it as a connected device. That's how usb works. It could be you need a new USB cable. Many devices that use USB for charging do not have the data leads connected in their cables. This is called a "vampire" connection as it only sucks 5 volts DC from the computer/charger .
MP3 players can only play music files in mp3 file format.
You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player. You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format:-
try to re-install the drivers for the mp3 player...that might work...or try using other programs to download music rather than windows media player. that is not the best thing to use to get music...try something like limewire, ares or even i-tunes.
Try this: Plug the player into the usb port. Go to my computer find your player and right click. Go to format and left click this erased every thing from my mpc854 so I could start over. Then I found I was creating a lot of different problems with my player by not removing it safely. In the lower right hand corner of your screen there should be a little gray thing with a green arrow above it. Left click it and then click remove safely. It seems to have been one these things I did to myself. But now it is working fine. I guess that is how we learn.