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I have an Zda Orbit. The battery died during a call on Wed night and the phone has failed to turn ever since. When I switch it on it goes as far as the windows mobile page and freezes with the 'in call' symbol staying permanently on. I have tryed turning it on and off, taking out the battery and also pressing the reset button on the side. Still the same result every time. Many thanks in advance for any advice you may have. Dan

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I don't see one mention of whether or not he even tried to charge it after this happened? But it's acting like an iPod with a bad battery.

Posted on Apr 25, 2008

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Your manual is available here: http://www.my-xda.com/pdf/user_manual/O2_Orbit_user_manual.pdf

Looks like you will have to hard reset the phone, look on page 81 of the manual.

Here is how you would do it:

To perform a hard reset
1. Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the lower left side of your device.

2. Release the stylus, but continue pressing the two soft key buttons.
Release them only when you see the following message on your
device screen:
“Press Send to restore manufacturer default, or press other keys to cancel.“
3. Press send (Green phone button) on your device.

Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.

You will lose all your data on the phone, it will be just like taking it out of the box, but should take it out of the loop it is stuck in.

Posted on Apr 25, 2008

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Even with it plugged in will it freeze up? If so, then it's not the battery and probably the board.

Let me know what your situation is for my question.

thanks

Posted on Apr 25, 2008

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The the battery is defective replace a new battery it will work and change it factory setting phone as you change the battery.

Posted on Apr 25, 2008

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