Question about Garmin North America GPS Map Update Maps Software

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Just bought the nuvi 1300 and tried to download the North American Update. It chokes downloading the new software, and apparently the other one is erased. i called customer support, but was on hold for close to 30 minutes before I had to hang up. Now they're closed. HELP PLEASE!

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This is how we solved our problem while trying to download the new maps for our Garmin nuvi 260. Since this solution involves deleting files from your Garmin device, try this solution as your last resort. Deleting the wrong files may make your problem worse. Our Nuvi was basically non-operational and Garmin was closed for the long holiday week-end when we tried this solution so we figured we couldn't make it worse.

Our problem happened after buying the Lifetime update and while downloading the "US and Canada" maps with the "To Device" option selected, the download got interrupted. When we turned on the Nuvi, there was a message on the Nuvi screen "No Detailed Maps Found that Support Routing. The GPS Can Not be Used Without Them". The Garmin web downloader is supposed to check for interrupted downloads and start at that point but upon reconnecting the Nuvi to our computer, signing back on to the Garmin site, and going through the download instructions, we got a "not enough space" error message. We tried selecting other maps and each time, we got the "Not enough space" message. As we stated in the beginning, since our Nuvi was basically non-operational at this point and we could not wait for Garmin support be available on a weekday, we decided to delete files that were optional in the hopes of freeing up some space on the Garmin device. We deleted the optional voices and text from the Garmin device that were of no use to us (basically everything besides the English versions) but noticed that the available space on the Nuvi still did not increase that much. We went through all the files on the Garmin device drive but could not find the files that were still taking up over 600MB. So we set our Folder View options on our computer to "Show hidden files and folders" *and* unchecked the "Hide Protected operating system files" option. We re-opened the folder window that showed the Garmin device drive and this time we saw a hidden folder with a hidden file in it that was over 600MB. The file was dated 09/05/2010 and had a file extension of .chk. We deleted the hidden folder with the file and the available space on our Garmin device went up to over 1GB. When we retried the download from the Garmin site (all the way from signing back on), this time the download and installation started and continued all the way until it was successful. It did take over 3 hours to complete (we only have DSL and we were using a wireless connection) but at least, it worked and we had a working GPS again.

A few notes: when reconnecting our Nuvi to our computer, it sometimes took several minutes for our computer to recognize the Garmin device. We always waited for the Garmin Device drive to show up listed under My Computer before starting the download. Also, do not delete any files from your Garmin device that you're not sure are optional. We searched the internet to find out which files were optionals (basically voice and text files that are foreign to you are optional). We only deleted the hidden file with the .chk extension when we saw it had the date and time that was about when our download got interrupted. Our computer runs on Windows XP and to set the appropriate settings for the hidden files: Got to the Tools menu

Posted on Sep 06, 2010

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I don't have a Nuvi 1300, only a 200 and a 215. You may want to try loading only the Continental US map. Not the whole Northern Hemisphere. It maybe that your Nuvi 1300 doesn't have enough memory to contain the entire map.
I did the same thing with my Nuvi 200 when I first got it. Was ready to drop it onto the pavement from my third floor balcony!!! Went out and bought a second Nuvi that same day, and did the same thing to it too. I was livid all weekend long.
By Monday morning I finally got with someone there at Garmin who walked me thru the process and explained that the Nuvi can't hold that much info at once. Only part of the maps.
http://www8.garmin.com/support/download.jsp

Posted on Aug 03, 2010

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Brand new Garmin 1300. Husband now travelling, un...


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

May 19, 2010 | Garmin nuvi 1300 Car GPS Receiver

Tip

Garmin Nuvi 1300 Webupdate Models: Nuvi 1200, Nuvi 1210, Nuvi 1240, Nuvi...


Garmin Nuvi 1300 Webupdate

Models: Nuvi 1200, Nuvi 1210, Nuvi 1240, Nuvi 1245 , Nuvi 1250, Nuvi 1255, Nuvi 1260
Models: Nuvi 1300, Nuvi 1300, Nuvi 1310, Nuvi 1340, Nuvi 1350, Nuvi 1370, Nuvi 1390
Models: Nuvi 1410, Nuvi 1440, Nuvi 1450, Nuvi 1490

fdbde86.jpg

7347ace.jpg

Does your Garmin Nuvi 1300 GPS get stuck or freeze at startup, or when loading maps?

Looking to reflash the firmware / system software for your Garmin GPS device?

Replacing the brains of your Garmin GPS is the surest way to resolve freezing, hanging, and erratic behavior. Keeping the system software and firmware in your Garmin GPS current and up-to-date is also the best way to keep it performing well.

Your GPS may not start properly at all, and display a 'System Software Missing" message. This tip will describe how to restore your Garmin Nuvi GPS system software using Garmin Webupdater.

ce00fb3.jpg

  1. The first step is to download the WebUpdater software.
  2. Plug in your Nuvi GPS into your PC with the USB cord.
  3. Run the WebUpdater program to install it to your computer and update the system software of your GPS.
e5cf731.jpg

Your Garmin Nuvi should now be running as good as new.

I hope that helps.
___________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

on May 13, 2010 | GPS

Tip

Garmin Nuvi 1300 Webupdate Models: Nuvi 1200, Nuvi 1210, Nuvi 1240, Nuvi 1245...


Garmin Nuvi 1300 Webupdate

Models: Nuvi 1200, Nuvi 1210, Nuvi 1240, Nuvi 1245 , Nuvi 1250, Nuvi 1255, Nuvi 1260
Models: Nuvi 1300, Nuvi 1300, Nuvi 1310, Nuvi 1340, Nuvi 1350, Nuvi 1370, Nuvi 1390
Models: Nuvi 1410, Nuvi 1440, Nuvi 1450, Nuvi 1490

fdbde86.jpg

7347ace.jpg

Does your Garmin Nuvi 1300 GPS get stuck or freeze at startup, or when loading maps?

Looking to reflash the firmware / system software for your Garmin GPS device?

Replacing the brains of your Garmin GPS is the surest way to resolve freezing, hanging, and erratic behavior. Keeping the system software and firmware in your Garmin GPS current and up-to-date is also the best way to keep it performing well.

Your GPS may not start properly at all, and display a 'System Software Missing" message. This tip will describe how to restore your Garmin Nuvi GPS system software using Garmin Webupdater.

ce00fb3.jpg

  1. The first step is to download the WebUpdater software.
  2. Plug in your Nuvi GPS into your PC with the USB cord.
  3. Run the WebUpdater program to install it to your computer and update the system software of your GPS.
e5cf731.jpg

Your Garmin Nuvi should now be running as good as new.

I hope that helps.
___________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

on May 13, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

My gps is not turning on. I tried to charge but there is no signal. Can you please help me?


A Garmin Nuvi 1300 that won't start, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

May 12, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

HI not to good on compt. my 1300 series turns on says lpading maps then powers off tried 2 methods of re booting joe kane thanks


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Apr 01, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

My garmin 1300 went completly dead while on a route with the power cord attached. unpluged tried again . now its working. is this normal?


A Garmin Nuvi 1300 that won't start, freezes, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Mar 27, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

While driving my Garmin will just shut down. It acts like a cord is not plugged in tightly but they are. Have to restart & call up recent address to keep going. I'm on vacation so I don't have any ID...


A Garmin Nuvi 1300 that won't start, freezes, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Mar 27, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

My NUVI 1300 has frozen at the "Loading Maps" screen. It also freezes when connecting to my laptop so I cannot perform an update. I've tried touching the bottom right while powering up and have erased...


A Garmin Nuvi 1300 that freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 12, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

I have a garmin nuve 1300.. and it keeps on saying aquiring satellites i have tried all aspects of trobleshooting... can u suggest anything different


A Garmin Nuvi 1300 that won't start, or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Feb 06, 2010 | Garmin nuvi 1300 Car GPS Receiver

2 Answers

Downloading North American Maps


Did you purchase a preprogrammed sd card or did you get software to download into your PC?

If you are downloading and need to enter unlock codes, avoid using Garmin's unlock wizard.  I generally have better luck unlocking from their website.

Oct 25, 2007 | GPS

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