Question about Brother MFC-5840CN All-In-One InkJet Printer
The message "Unable to clean" continues to appear. Tried everything to remove teh message.
Here is a link to the brother site where it will show you the step by step procedure with illustrations for correcting the problem.
Hope this helps.
Posted on Aug 03, 2010
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Posted on Jan 02, 2017
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Feb 05, 2011 | Brother MFC 210C All-In-One InkJet Printer
The message "Unable to Clean" will appear on the display if there is a mechanical malfunction of the Brother machine OR if a foreign object, such as a paper clip or ripped piece of paper, is stuck in the machine. Check the machine for any foreign objects by following the steps listed below:
1. Open the scanner cover by pulling up on the lower right corner of the cover until it locks into place.
2. Look inside the Brother machine and remove any foreign objects.
3. Close the scanner cover by lifting it slightly to release the lock, gently push the scanner cover support located in the back of the unit and then close the scanner cover.
If the message Please Wait - Unable to Clean continues to appear on the display the machine will need to be reset. To reset the machine, unplug it from the power outlet for several seconds and then plug it back in. If the date and time appear on the LCD, then the problem is resolved.
If the message continues to appear on the display your machine is within warranty, you can locate a Brother Authorized Service Center (ASC) in your area by clicking on the link below:
http://www.brother-usa.com/service/default.aspx or contact Brother Customer Service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.
If your machine is out of warranty, you can locate a Brother Authorized Service Center using the information listed above.
If you need more help come back.Post /thumbs / testimonial are welcome!
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