Question about Fellowes DS-1 Shredder

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DS-1 SafeSense light stays on indicating paper jam, but I can not see anything jamming from top or bottom. When turn off safe sense via switch the shredder runs fine. As soon as put safe sense back on, the light stays yellow and neither forward nor reverse work. I tried to clean sensors with qtip but its nearly impossible to fit one in the slot to do much good, and what I did, didn't help. Any thoughts would be great thanks

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Paper stuck in the Fellows Paper Shredder

  1. Remove Shredder from paper catcher bin
  2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
  3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
  4. Remove motor gear cover (approx. 4 screws)
  5. Separate shedder main drive gear from motor step up gear by pulling gear out
  6. Turn shredder mechanism up side down to access the cutting blades
  7. Use an adjustable wrench to turn the main drive gear to see stuck paper
  8. Use a needle noise pliers to remove paper shreds
  9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
  10. Reassembly before testing shredder
  11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.

Posted on Mar 05, 2009

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SOURCE: safe sense yellow light flashing, but shredder

the flashing indicates a past jam or safe sense turned off . you can reset the error by following the instructions in the owners manual. if you do not have manual go to www.fellowes.com , support and download the owners manual for your model.

Posted on Dec 04, 2009

  • 300 Answers

SOURCE: I purchased the Royal crosscut

"Manual does not tell me what my warranty is, and the people here who service say I need that info."

I am assuming it is the Royal 1610X Heavy Duty 12 Sheet Commercial Crosscut Shredder
You purchased an expensive shredder and it should have a warranty to match.

Frankly, I would not waste any time worrying what the service people say.
The warranty period on such machines should be written on the purchase receipt, and the retailer is responsible for making sure this warranty is honoured.
Unless of course you bought it on eBay.

I would try to just return it and get my money back, or at the least get a replacement.

Good luck.

Posted on May 11, 2011

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1 Answer

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Below is the manual for your shredder. Does the shredder still work even though the LED blinks?

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If this does not solve the problem goto
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What purpose for the toggle switch under the deck??


Per the DS1 manual the toggle switch under the deck is the SafeSense override switch. The override switch deactivates the SafeSense feature so that you may clear a paper jam. When the switch is in the override (left) position, the SafeSense yellow light will flash and the SafeSense feature will not function. Once the paper is cleared, reset the SafeSense override switch to the right position.

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Why is yellow light blinking on top of unit?


Per the DS1 manual the yellow light relates to the SafeSense feature. A toggle switch under the deck is the SafeSense override switch. The override switch deactivates the SafeSense feature so that you may clear a paper jam. When the switch is in the override (left) position, the SafeSense yellow light will flash and the SafeSense feature will not function. Once the paper is cleared, reset the SafeSense override switch to the right position. The SafeSense yellow light turns on when you touch or are too close to the paper insert opening.

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Look real close. It is difficult to see very small pieces of paper that coudl be lodged in many areas. Also if you take a clean cloth with a little rubbing alchol and clean the sensors, this may help

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Open top lid
Remove the ink cartridge/roller drum as a single unit.
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In my case, the paper was seen as white in the hole, and extended under the switch. I was able to grasp it with a small medical forceps, next to the switch. By gently twisting, I pulled it out without taking the unit apart.
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