Are you the original owner ?
If not has it played games since you owned it ?
reason for statment as many replcae a drive thinking they can swap them and no idea you need a key then they will not play anything but cds and dvds.
Bad firmware flash will cause same issue as key does not match.
I have not seen bad lasers only read movies and not games on a 360 but have heard of it. Weak lasers might have this issue. In that case a pot tweak or a laser replacement will be needed.
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