Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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The icemaker stopped making ice. The water line is fine as the unit still dispenses water.

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  • mholton33 Sep 28, 2010

    Thanks. None of the above suggestions worked. Ended up having a Sears Repair guy come out to resolve - the root cause was a burned out motor. $300 to fix - the part wasnt' bad - the labor was over $200 for only 45 minutes of work. Very pricey.

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Removing and Replacing Ice Storage Bin:

  1. Press down the release lever and tilt the bucket outward. Use both hands to hold the base of the storage bin, then lift it up and out.

    The icemaker stopped making ice. - xxlicemaker.jpg
    NOTE: It is not necessary to turn the ice maker control to the OFF (right) position when removing the storage bin. The sensor cover (“flipper door”), located on the right wall of the freezer door, stops the ice maker from producing ice if the door is open or the storage bin is removed.
  2. Replace the bin by sliding it onto the door, then tilting it back into an upright position. The release lever will click when the bin is securely in place.

Posted on Aug 03, 2010

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Posted on Jan 02, 2017

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Where do I find the ice maker inlet water valve or solenoid? The valve on the back of my fridge has only one hose going to both the water dispenser and ice maker and the water dispenser works fine.


Since there is water that flows to the water dispenser, the water valve is working. Now, there's a spout that water flows from to the icemaker tray. Look for it. It's located on the back wall inside the freezer and maybe behind the icemaker tray. Check and see if it's frozen. If so, defrost your freezer by turning the temperature gauge to off position. Wait a while until it's defrosted, then turn it back on.
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The icemaker is not filling with water to make ice cubes. The water dispenser woorks fine. Any ideas?


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

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Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

There is a screen filter before the water inlet valve in the water line. It can get partially stopped up with sediment blocking water flow.

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No Ice & no chilled water from frig.


First off does this model have a water filter if so...and if it is old and or full of filtered material the water will not dispense anywhere.

Ok...the way to test for power is obviously with meter you can easily check the solenoid leading to the inside of the frig by exposing where the connectors attach to the solenoid...but do not remove them completely you should have a continual 110/120 v supply...someone at the front of the unit can depress the dispenser and you will hear the solenoid activate...if it does not...the same should apply for the ice maker solenoid...unless it is activated by the timer (electrically) and not mechanically (which it usually is) if you are getting voltage to both of these....and you have voltage to the primary solenoid...(which you may not) if you do not have a filter...and both of the other valves stopped working at the same time..(which would be rare). Then there may be an electrical problem in general. Also you can check to see if the firdge is cold enough to make ice by manually filling the Ice maker with water...it should freeze in under 4 hours and dump the ice also...if it does...them it lies in an electrical problem in general or electrical problem to the primary solenoid. Also do you have hard water....as it may be posible for calcium deposits to accumulate at the valve inlets...and often there are tiny screens in place here also. Check for water continuity at the valves if possible.

I hope this helps....good luck and get back to me and we can go from what you find out.....please rate me.... the Fang

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Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


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hi there,

check to see if you have a leak either on the inside or the outside of the freezer door.

check your icemaker line and see if anything is freezing up.

from the sounds of it, something is stopping the water flow into the icemaker.

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