Question about Zojirushi NP-KAC18 10-Cup Rice Cooker

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Zojirushi NP-KAC18 10-Cup Rice suddenly stopped working. When I plugged the power cable to the outlet today, the display does not show an arrow pointing to one of the menu options as it should. I checked the cable contact is good.

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: How much rice with how much water for a Zojirushi NRC 15?

Use the little cup that came with cooker, then use graduated scale on side of pan. One cup of rice and fill up to the 1 on side of pan.

Posted on Sep 17, 2008

  • 1 Answer

SOURCE: zojirushi neuro fuzzy 10 cup capacity

I have a zojirushi neuro fuzzy 10 and 3 cup and both of them have the same problem. They both leave the rice hard as a rock on top. You cant leave it even overnight without the top turning hard. What can I do.


Posted on Nov 24, 2008

  • 34 Answers

SOURCE: Lost measuring cup

It holds 8 cups of cooked rice

Posted on Feb 17, 2009

  • 86 Answers

SOURCE: how do you cook light brown rice in the zojirushi rice maker

Hi! Thanks for using FixYa - here's the instruction manual:

And here's your recipe guide too!

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Posted on Mar 27, 2009

  • 23 Answers

SOURCE: I am trying to locate

URL for Zojirushi below

click support tab at top
click FAQ
Click Spare Parts
Click Rice Cookers
Scroll down Model list to NS-RNC-10/18, click
Scroll down parts list of available parts to Pan (H18) for NS-RNC18, click
Click Buy Now
$32.00 +9.00 Shipping

dowmload manual from support tab

Patrick Mot

Posted on Feb 11, 2011

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My rice cooker doesn't work... the clock doesn't work .... just completely no power. so where can I take it to get it fix from australia

The manual for your Zojirushi NP-HBC18 Rice Cooker can be found here:

Refer to page 12 of the pdf for Troubleshooting and page 13 for Error Displays

It may be that the stored Lithium Battery requires replacement.

Suggest you contact their Customer Service for information on the battery and how to replace and whether there are Service centers in Australia:

Mar 15, 2011 | Zojirushi NP-HBC18 Rice Cooker

1 Answer

My rice cooker does not start; although the clock works.

I had this happen, and it turned out that the GFCI power outlet had tripped. You may want to try plugging something else in the outlet first and see if that item works - if that other item doesn't work, hit the reset button on your GFCI outlet, alternatively you may have to switch the breaker in your breaker box.

Feb 02, 2011 | Zojirushi NP-HBC18 Rice Cooker

1 Answer

There is no response/change in the display when I plug the rice cooker in. None of the buttons are operational, yet the display still reads normally (time, timer), but does not change when I push any of...

You need to have the fuzzy logic board replaced. It will cost at least $50.00 according to the Zojirushi repair person I spoke with. I'm having the same problem. The buttons just stopped working.

Apr 04, 2009 | Zojirushi NH-VBC18 10-Cup Rice Cooker

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