Try adjusting the focus ring around the lens - rotate to focus
Make sure your USB is 2.0
Start your webcam in the Quick Capture menu and then open the Settings menu on the Logitech toolbar ( dashboard )
Check you have Microsoft DirectX loaded on your pc
If all fails re-install the software
Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"
http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405
In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam
Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.
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