Question about Canon NP 6551 Black and White Copier

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Can You Help me Please

We have this machine in our office and it is giving us tons of grief. Problem being: paper all stuck in the trays and the cartridge where you are suppose to load more staples in can't be put back in.

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You need more help than I can give you. Someone needs to take off the back cover and manually move the bins up or down to be able to remove all that paper stuck there. This is the only way to do it and not break a sorter bin, which if that happens, is a LOT more work to fix. The bins could also be jammed on the stapler. Personally I'd leave this job to a qualified tech.

Posted on May 26, 2008

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Posted on Jan 02, 2017

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
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NOTE: Please rate our help to keep this free service online.

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

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Hi,
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Regards
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Try removing the Toner/drum unit and see if paper is there. Also check the rear access door to see if paper is stuck in the fuser.
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