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never heard of having a pilot light as well an ignitor, the two don't go together. If your have a pilot light that is on the unit is getting gas. If there is pilot light there is usually a knob to switch between pilot light, off, and active on. maybe set to pilot light only.
if it has a pilot light, then it would not have an ignitor. also if it has a pilot light, it should have a knob that has settings for just the pilot light, just off, or on. Find that knob and check settings
Without a pilot flame sensor signal the pilot light will not stay on and the heater won't work. Try Replacing the pilot flame sensor, the pilot flame burns on to it and it connects to the valve. It looks like a wire.
Turn the Gas Control Knob inside the heater compartment from OFF to PILOT. Push in the knob and hold it, at the sametime push the ignitor button (will probably be a Red button). Once the pilot lights, continue to hold the Control Knob down for one minute. Then ease off of it. If the pilot stays lit, turn the Control Knob to the ON position. The burner should light, if the Thermostat is set higher than the ambient temperature in the house. If the Ignitor button doesn't work, you can match light the pilot. Just be careful and follow the instructions above, once it's lit.
Sometimes it takes a few seconds for gas to reach the pilot. When you place the thermostat knob/gas control in the pilot position you must then depress it (push it down and hold it down). Wait a few seconds while holding it down, then press the ignitor button with your other hand while continuing to keep the thermostat knob depressed. You may have to hold the knob down and press the ignitor several times. You should see a spark at the pilot if the ignitor is working properly. Continue to hold the knob down for 30 seconds after the pilot lights, then release the knob, it will pop up & you can then rotate it to lo/med/hi and the heater will come on.,
First, turn off the gas valve for at least 5 min and ventilate the room. Most wall heaters are lit the same as a water heater. Find a red button to push or turn the gas valve knob to the pilot position. While pressing the red button or the gas valve knob, hold a match to light the pilot flame. After it lights continue holding the knob for one or two minutes. If the flame goes out when you release the knob the thermocouple is probably bad.
THIS HEATER DO NOT HAVE A PILOT YOU MUST HAVE A DIFFERENT MODEL. DO YOU GAS? TURN KNOB TO PILOT PRESS. LIGTH PILOT WAIT FOR 60 SEC AND RELEASE IF STAY ON TURN KNOB TO ON. IF TURN OFF PILOT MUST BE REPLACE
You need to bled the line longer and when you get lited hold down for a good minute.When the gas gave out ,there could trash in the line.I would take the line off and blow gas through it undtil you can smell it.