Question about Samsung WF337AA Front Load Washer

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Fabric softener not draining during rinse cycle

Samsung model WF316BAC/XAA

I have cleaned and recleaned the detergent dispenser but still can't get the fabric softener to drain. When the load is complete, there is still a significant amount of diluted fabric softener in the dispenser. Any tother suggestions to try before I call in a repair specialist?

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  • Anonymous Feb 20, 2009

    I have the same problem with my washing machine. We infact did have the water hoses with the flood valve in them. We replaced the hoses with ones that did not have the flood valve and ran a few loads. Unfortunately we still have the same problem. Guess it's time for a service call?

  • carlamepink Feb 25, 2009

    My samsung washer has never fully emptied the fabric softener during the cycle, is this a manufactures fault or is it a balance problem?

  • kimbo4398 Mar 05, 2009

    I also have a samsung front loader & the softener does not all drain out,plus the tray on the softener side if full of water after a load is done

  • Anonymous Mar 28, 2014

    dispenser is getting water but not dispensing fabric softener still remains in tray

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What type of water hoses are hooked up to it? If you have the flood safe hoses with the check valve in them then there isn't enough water pressure to distribute the softener.

Posted on Jun 11, 2008

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1 Answer

Htwp1200doww where does fabric softner go


You have to do it manually. Ugh. See below from manual:

Liquid Fabric Softener (Manually add during rinse cycle)
1. Turn OPTIONS knob to FABRIC SOFTENER
2. Measure liquid fabric softener carefully, following instructions on the bottle, and add during the rinse cycle.

OPTIONS (on some models)
Set this option when planning to manually add fabric softener during the rinse cycle or when you use extra detergent or bleach to clean hazily soiled items. It provides an enhanced rinse.

Oct 04, 2012 | Hotpoint Washing Machines

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G155


You have to do it manually. See below from manual:

Liquid Fabric Softener (Manually add during rinse cycle)
1. Turn OPTIONS knob to FABRIC SOFTENER
2. Measure liquid fabric softener carefully, following instructions on the bottle, and add during the rinse cycle.

OPTIONS (on some models)
Set this option when planning to manually add fabric softener during the rinse cycle or when you use extra detergent or bleach to clean hazily soiled items. It provides an enhanced rinse.

Sep 09, 2012 | Hotpoint Washing Machines

3 Answers

I have a front loading Kenmore washer and when i put liquid detergent and fabric softener, the liquid flows into the machine - should the detergent and fabric softerner remain in their compartements until...


Hello,
Yes the detergent and softener will stay in the dispenser drawer until the correct time for them to be dispensed. The detergent is dispensed during the main wash cycle and the softener will not dispense until the rinse cycle

Jul 26, 2011 | Kenmore Washing Machines

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Fabric softener is not dispensing


drain tube stopped up with softener needs cleaning

Feb 04, 2010 | Whirlpool Duet GHW9150P Front Load Washer

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The fabric softner isn't draining during cycle but the bleach and detergent do just fine. I took out drawer and cleaned the dispenser but still won't empty. Help!


When cleaning the softener chamber, make sure you remove and clean the syphon tube thoroughly. This is the only chamber designed to handle liquid. Otherwise, check that you have sufficient water pressure and that the cold valve opens fully. If you dont hear a decent gush of water during the rinse cycle, it's either pressure or the valve.

Dec 11, 2009 | Frigidaire Affinity ATF7000E Front Load...

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Leaking // bleach/fabric softener dispener isnt emptying


Remove the dispenser cup and clean it. Be sure to use He soap.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jan 10, 2009 | Washing Machines

1 Answer

Can I use color safe bleach in my new cabrio, and if so where do I put it?


According to the manual on pages 12 & 13.

1.
Place a load of sorted clothes into the washer. See “Laundry
Tips.”
■ Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash
water.
■ Load only to the top of the basket as shown. Overloading
can cause poor cleaning. Items need to move easily
through the wash water.
2. Pour measured powdered or liquid High Efficiency detergent
into the detergent dispenser. Always use the detergent
dispenser, and do not put detergent directly onto clothes in
the washer.
3. Add color-safe bleach (powdered or liquid) to this dispenser,
if needed. Be sure to match powdered color-safe bleach with
powdered detergent or match liquid color-safe bleach with
liquid detergent.
4. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if needed. Bleach is diluted and
automatically dispensed at the proper time during the wash
cycle.
■ Do not overfill. Do not dilute. Do not use more than 1 cup
(250 mL) for a full load. Use less with a smaller load size.
■ Follow the garment and the chlorine bleach
manufacturer’s directions for proper use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid chlorine bleach in this dispenser.

5. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired.
■ Do not overfill. The dispenser holds 3 oz (94 mL), or a
capful of fabric softener.
■ The fabric softener is dispensed in the final rinse. If Extra
Rinse is selected, the fabric softener will be dispensed
during the Extra Rinse.
■ Do not spill or drip any fabric softener onto the clothes.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid fabric softener in this dispenser.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See “Cycles.”
9. Select the desired Modifiers. See “Modifiers.”
10. Select an Option, if desired. See “Options.”
11. Select Delay Wash, if desired. See “Delay Wash” in the
“Modifiers” section.
12. Press START. The wash cycle begins, and the display shows
the estimated remaining time. The lid will lock.
NOTE: If you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.


The way that I read the manual, your color safe bleach would go in the detergent dispenser. Your liquid chlorine bleach would go in the bleach dispenser.

Please rate this solution

Aug 03, 2008 | Whirlpool Washing Machines

4 Answers

Water Softner Dispense wont empty - Kenmore Elite Quiet Pak 4 HE3t


I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.

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1 Answer

Fabric softner


Remove the dispenser tray. Inspect the area just above the fabric softener portion of the dispenser. There should be a series of holes where water feeds into the tray during the rinse cycle. Sometimes these holes become clogged with fabric softener residue. If the holes are clogged, water will never dispense the fabric softener out and it will stay in the tray. If you take some cotton swabs and meticulously clean all the holes out, I bet your problem will go away. Let me know if this was helpful to you.

Oct 05, 2007 | Frigidaire GLTF2940ES Front Load Washer

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