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I unplugged my computer on 15th July and plugged it back in again on 31st July only to find that I did not receive any IncrediMail in that period. Can you please advise why this would have happened and what if anything I can do to retrieve incoming mail for that period. Thanks.

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Open your incredimail (i use it also) and go to the tools tab at the top, then go to email accounts and select your email then click properties on the right, then go to the server tab at the top and click that ..in the outgoing server box, type this smtp.your isp here

should look something like this smtp.comcast.net ....dont forget the dots smtp.comcast.net

after you do that...go to the general tab and make sure its not checked off to hang up after sending and receiving mail.

you can also go to your providers website to check your mail (most isp provide this service..some do not) if you have comcast for example ..go to comcast.net and go to the mail tap and sign in

let me know if you need more help

bill
I unplugged my computer on - f60f098.gif

Posted on Aug 03, 2010

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I sold my computer and uninstalled In credimail BUT did not remove my old aol account on there. Now the buyer installed it again for himself to find my aol is still on there and my mail is showing up there and he can open it! I am currently using free aol How can I solve this problem?
Thanks
Maureen

Posted on Aug 26, 2010

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Posted on Jan 02, 2017

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1 Answer

My p/c was reset recently and I just downloaded incredimail what do I do now? am 87 yrs of age, so please help


Remember, you can return to this page via your link in your email. (You must have an email account to be here, I suspect.)

Incredimail requires some setting up. I can supply you with a page offering instructions on setting it up to receive Gmail. However, those instructions get to be a bit technical.

I simply use Gmail (Google Mail) which I access from my browser. It only required I sign up, choose a password and user name, write those down and go back to the sign in page when I want to access it. If you wnat to use Incredimail, setup your Gmail account first. Write down password, user name and gmail address on paper. Then launch (might as well take a look at the links below first) Incredimail and follow the below:

http://support.incredimail.com/hc/en-us/articles/230695567-How-do-I-configure-my-Gmail-Email-Account-in-IncrediMail-

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How to Access Gmail in Incredimail Desktop

And here is help on using Incredimail itself.

Help Center Using Incredimail

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Hello friend,

I Guess this is common problem you don't need to worried about that you just have to reset all mails setting by following these steps.
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