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I have a HP Pavilion a1310n desktop PC. The cd/dvd+rw does open & close but will not play or read anything I put into it. I have backup disks but because it will not read them, I can't restore the cd/dvd drive. HELP

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Posted on Aug 02, 2010

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The link below goes to the HP support and driver section. copy and paste the link to your web browser address bar. When the page comes up, scroll down to firmware and choose the proper firmware for your device. Now, you are going to have to go to the start button > programs > accessories > system information. Open the cd/dvd entry and write down the model of the drive. Look for this device in the listed firmware downloads. Download the file and follow the prompts.

Another thing you can do is check all the cable connections and make sure all the cables are seated in the slots. Go to the control panel > system > click on the hardware tab > Device manager. Look down the list and open the cd/dvd device listed. Highlight the device and click the Un-install device. Reboot the computer and let windows recognise the drive, it will then search for an updated driver and install the drive.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=1815823#N1728

Posted on Aug 02, 2010

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a very old 12 year old PC desktop
and the DOG : Athlon 64 (S) 3700+ 2.2 GHz

who's disk?
name it please.
  • HP matching CD set of disk for A1310n
  • MS disks from MS./ (microsoft) if yes what does the label say.? XP upgrade, or OEM? what? or RETAIL.
  • hackers disks from web sites sell them ? illegally.
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Id not put a penny in any old XP box., but would buy a PC that has w7 on it, say 2010 or newer, so it has LIVE LEFT IN IT. see?


what OS is it? unstated by you. and matters. big time that.
other causes. sure.
1: A bad CD or the CD drive is bad, as most are this OLD.
2: A bad PC, bad memory or bad PSU, (power supply unit)
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In most cases , like this the CD is bad, or the drive CD is bad.
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VISTA OR W 7 IT IS.
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