Question about HP Computers & Internet

2 Answers

I have a HP Pavilion a1310n desktop PC. The cd/dvd+rw does open & close but will not play or read anything I put into it. I have backup disks but because it will not read them, I can't restore the cd/dvd drive. HELP

Posted by on


2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 319 Answers - United States

Posted on Aug 02, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,600 Answers

The link below goes to the HP support and driver section. copy and paste the link to your web browser address bar. When the page comes up, scroll down to firmware and choose the proper firmware for your device. Now, you are going to have to go to the start button > programs > accessories > system information. Open the cd/dvd entry and write down the model of the drive. Look for this device in the listed firmware downloads. Download the file and follow the prompts.

Another thing you can do is check all the cable connections and make sure all the cables are seated in the slots. Go to the control panel > system > click on the hardware tab > Device manager. Look down the list and open the cd/dvd device listed. Highlight the device and click the Un-install device. Reboot the computer and let windows recognise the drive, it will then search for an updated driver and install the drive.

Posted on Aug 02, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dvd+rw nd-2100ad no disk in drive error

Can you see DVD-RW drives indicator busy when you insert that disk for a long time? if so, your drive may not going to read that disk. If it is in case of CD disk, sometimes DVD-RW just can't read it while very old CD-ROM can read! If this happens in case of other CD/DVD witch is readable by other DVD-RW, You may just try to clean the lens of your drive.

Jun 29, 2012 | HP Pavilion a620n (PC028A) PC Desktop

1 Answer

HP Pavilion a1310n DVD Writer 740b running XP....doesn't recognize CD-ROMs (but it will play DVDs). Tried PC Doctor and various FixIts but to no avail.

Have you tried uninstalling the drivers for the reader itself? if not, Uninstall them and reboot, xp should reinstall the drivers automagically and see if that solves the problem.

Aug 28, 2011 | HP Pavilion a1310n PC Desktop

2 Answers

Cannot get my dvd cd rom to play dvds or cds tried everything apart from taking the tower off model #a1310n Prod# el448aa-aba

If you cannot hear the disk spinning when you put the cd or DVD in you may have a broken CD/DVD drive, easily and cheaply replaceable for under $20 at any store (Recommended: Best Buy). Try putting your Windows Disc into the drive to see if it is only a problem with playing Media, or if it is a problem with the drive itself and go from there. Good luck!

Mar 15, 2011 | HP Pavilion a1310n PC Desktop

1 Answer

I put a new hard dirve in my hp pavilion a1310n desktop. i loaded my recovery disks. When the system rebooted and windows started it came to a screen that says do not restart or shutdown because there are...

a very old 12 year old PC desktop
and the DOG : Athlon 64 (S) 3700+ 2.2 GHz

who's disk?
name it please.
  • HP matching CD set of disk for A1310n
  • MS disks from MS./ (microsoft) if yes what does the label say.? XP upgrade, or OEM? what? or RETAIL.
  • hackers disks from web sites sell them ? illegally.
  • home made disks made when, (recovery) did you make them with the PC was new, day 1 disks?
most home made disks, made later will be infected. due to XP being a virus magnet. It DID come with XP , I LOOKED.
so XP is a dead OS now, zero support,
XP has over 700 exploits, for virus.
XP support servers are down now at HP (cept SP3 service pack)
XP will not find many key drivers now,to make the PC work
Id not put a penny in any old XP box., but would buy a PC that has w7 on it, say 2010 or newer, so it has LIVE LEFT IN IT. see?

what OS is it? unstated by you. and matters. big time that.
other causes. sure.
1: A bad CD or the CD drive is bad, as most are this OLD.
2: A bad PC, bad memory or bad PSU, (power supply unit)
3: PSU fan or CPU fan dead and oveheating , yah big time this old.

In most cases , like this the CD is bad, or the drive CD is bad.
after 12 years of service.

Nov 10, 2017 | HP Pavilion a1310n PC Desktop

1 Answer

Optiarc DVD RW AD-7201S5 drive does not read lightscribe discs

get a new DVD drive, up grade.
the problems
CIRCA 2010.. ?
does device manager show, its OK?
HAVE you gone to and loaded the drivers for this yet?

Apr 05, 2017 | HP LightScribe dvd640i (DVD640I)...

1 Answer

Install hard drive in hp a1310n

open your desktop..
remove the jumper on the hard drive (please check if IDE or SATA)
then insert the extra-cables for the hdd & the power.
then test.

May 10, 2010 | HP Pavilion a1310n PC Desktop

1 Answer

My pc will boot then immediately shut down. I did

Start-up in "Safe Mode".
Connect an external disk-drive.
Backup all your E-mail & contacts & files & music.
Confirm that the backup is "good".
Reinstall Windows.
Reinstall your anti-virus software.
Reload from your backup.

Jan 25, 2010 | HP PAVILION SLIMLINE S7520N AMD Turion 64,...

1 Answer

My DVD/CD+RW will not recognize CD or DVD (Lite-On DVDRW SHW-H65)

It sound like your DVD/CD+RW has a problem with the read/write head. So u can use some cleaning liquid to clean the head. After cleaning hope it will work on CD. Most of the time DVD are not played or read properly when you eject the disk while in use.

Jul 26, 2009 | HP Pavilion a1520n PC Desktop

1 Answer

No blank cd in drive, please insert blank disk, THERE IS A DISK!

Buy a new CD drive

-When the reading laser goes out on a CD drive, this is the error it gives. The motor to open and close still works, the computer just isn't able to read the CD. 

Jul 11, 2009 | HP Computers & Internet

1 Answer

HP Tochsmart DVD-RW drive not playing cd's /dvd's

The best player is Video Lan Controller (VLC) is plays everything.
You need the RIP command as you have not a data disk but a multimedia disk (.CDA) file.

Jun 13, 2017 | HP Pavilion TX2000Z Tablet PC

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers


Level 3 Expert

538 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides