Question about Canon imageRUNNER 2200

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I have an IR2200. At the top of the page, there are black dots. There are 3 lof them and they are about 1 in apart. Could someone please tell me how to fix this myself with out calling for service? Thanks!

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Hi,
try to print something out.If the dots arent on the printed page, that means that you need to clean the optics ( beneath copy glass ).

If you are not able to print, open front cover, realese the blue handle for duplex, release the handle for toner station, unscrew one screw on front of drum unit, remove drum unit and check for dots on drum surface, or for damadges on charge roller ( the black/grey roller on top of drum ).

Its probably drum unit fault, but it also can be fixing film in steak.

hope that helped

Posted on Aug 03, 2010

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