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I have just purchased a complete computer from a catalogue.i had to have a new recovery disc sent out for the computer as it was coming up with fatal hardware errors.It didnt do any good so their customer services told me to get in touch with the hp printer support because it seems to happen more when i attach the HP Deskjet F2180 it copies o.k but when i try to print it tells me to back up my system due to computer hardware faults.Can this be remedied or do i have to send my computer back.

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It will be better you send your pc back

Posted on Apr 25, 2008

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How to do system recovery on compaq presario 5000 windows me


Starting a Recovery Turn on the computer and immediately begin pressing the F10 key repeatedly until a Recovery Screen appears. You can also start a recovery from recovery discs, or from Windows. For more information refer to Performing a Full System Recovery in Windows XP . Back to topRecovery is taking too long If your computer stops responding after using the recovery program, do the following:
NOTE: If the computer appears to have stopped responding after restarting from a recovery, please wait, it may take several hours or longer to complete the initial Windows XP setup process, especially if a recovery was run from a recovery disc set sent by HP. A Standard recovery may also take longer, depending on how many files are stored in user accounts (like in My Documents ).
  1. Exit the stalled recovery process by pressing the POWER button on the PC until the power turns off, this takes approximately five seconds.
  2. Before recovering, disconnect personal media drives, printers, scanners, cameras, camera-type memory cards, and other devices that did not originally come with the PC.
  3. If you are using recovery discs, be aware of the following items:
    • If you created the recovery discs using Recovery CD Creator, be sure to run the recovery from the same drive that you used to create the discs.
    • Clean the discs with a soft, clean, lint-free cloth wetted with distilled water. Wipe from the center of the disc to the outside edge. You may also use disc cleaning kits or disc restoration kits from your local computer store. These kits produce better results than using cloth and water.
    • You may also use available CD/DVD Drive cleaning kits to clean the laser reading lens of the CD or DVD drive.
  4. Try running a full system recovery again from the hard drive by turning the on the computer and pressing the F10 key until a Recovery Screen appears. This performs the recovery from the hard drive.
  5. If the recovery stops when recovering from the hard drive, use the section Disc errors occur during the recovery process to eliminate errors on the drive. Try recovering again after the disk errors are removed.

Jan 13, 2011 | Compaq Presario 5000 PC Desktop

Tip

How to use System Recovery console (steps)


Starting a Recovery

Turn on the computer and immediately begin pressing the F10 key repeatedly until a Recovery Screen appears.
You can also start a recovery from recovery discs, or from Windows. For more information refer to Performing a Full System Recovery in Windows XP .
Back to top

Recovery is taking too long
If your computer stops responding after using the recovery program, do the following:

NOTE:If the computer appears to have stopped responding after restarting from a recovery, please wait, it may take several hours or longer to complete the initial Windows XP setup process, especially if a recovery was run from a recovery disc set sent by HP. A Standard recovery may also take longer, depending on how many files are stored in user accounts (like in My Documents ).

1 Exit the stalled recovery process by pressing the POWER button on the PC until the power turns off, this takes approximately five seconds.
2 Before recovering, disconnect personal media drives, printers, scanners, cameras, camera-type memory cards, and other devices that did not originally come with the PC.
3 If you are using recovery discs, be aware of the following items:
4 If you created the recovery discs using Recovery CD Creator, be sure to run the recovery from the same drive that you used to create the discs.
5 Clean the discs with a soft, clean, lint-free cloth wetted with distilled water. Wipe from the center of the disc to the outside edge. You may also use disc cleaning kits or disc restoration kits from your local computer store. These kits produce better results than using cloth and water.
6 You may also use available CD/DVD Drive cleaning kits to clean the laser reading lens of the CD or DVD drive.
Try running a full system recovery again from the hard drive by turning the on the computer and pressing the F10 key until a Recovery Screen appears. This performs the recovery from the hard drive.
7 If the recovery stops when recovering from the hard drive, use the section Disc errors occur during the recovery process to eliminate errors on the drive. Try recovering again after the disk errors are removed.

___________________________________________________________________________________________________________________

If your computer stops responding after using the recovery program, do the following:

NOTE:If the computer appears to have stopped responding after restarting from a recovery, please wait, it may take several hours or longer to complete the initial Windows XP setup process, especially if a recovery was run from a recovery disc set sent by HP. A Standard recovery may also take longer, depending on how many files are stored in user accounts (like in My Documents ).

1 Exit the stalled recovery process by pressing the POWER button on the PC until the power turns off, this takes approximately five seconds.
Before recovering, disconnect personal media drives, printers, scanners, cameras, camera-type memory cards, and other devices that did not originally come with the PC.

2 If you are using recovery discs, be aware of the following items:
If you created the recovery discs using Recovery CD Creator, be sure to run the recovery from the same drive that you used to create the discs.

3 Clean the discs with a soft, clean, lint-free cloth wetted with distilled water. Wipe from the center of the disc to the outside edge. You may also use disc cleaning kits or disc restoration kits from your local computer store. These kits produce better results than using cloth and water.

4 You may also use available CD/DVD Drive cleaning kits to clean the laser reading lens of the CD or DVD drive.

5 Try running a full system recovery again from the hard drive by turning the on the computer and pressing the F10 key until a Recovery Screen appears. This performs the recovery from the hard drive.
If the recovery stops when recovering from the hard drive, use the section Disc errors occur during the recovery process to eliminate errors on the drive. Try recovering again after the disk errors are removed.

on Oct 13, 2011 | HP Computers & Internet

1 Answer

How do i format my laptop sony ns-series completely because it got spyware virus in it and i want to format it completely. thanks


Hi,

The computer is supplied with a recovery partition in the hard drive. You can use the same to restore the computer back to factory settings. Please restart the computer and then press and hold F10 key to access the recovery partition. Once you access the same, please select "Restore C Drive" to perform a System Recovery.

As you have mentioned that the computer is infected by virus, there is a possibility that System Recover using the above method may not eradicate all the virus. In that situation a "Complete System Recovery" will be required. To perform a Complete System Recovery, you need the recovery discs. If you have created the recovery discs before, then you can use the same to perform a complete system recovery.

Else you can purchase the recovery discs from the below link:

https://servicesales.sel.sony.com/ecom/accessories/web/shoppingCart.do?operation=addToCart&itemId=679907&searchOperation=partSearch&searchText=Y8318687A

It is required to purchase the recovery discs only if the first step didn't resolve the issue. I'm providing the second options as additional information.

Hope this helps.

Thanks!!!!

Dec 30, 2010 | Sony VGN-NS230E/P Notebook

1 Answer

How do i restore deleted dske: recovery disc from Dell inspiron laptop ? This disc was deleted by mistake when restoring operating system !! Please can you help


Okay most Dells comes with a recovery partition now if that got wiped you need to contct dell for the image cd's. Fact here is without the cd's you will have to purchase a operating system for this laptop but I would recommend you call del to get the cd's sent out to you now if your still under warranty you can have a hard drive sent out to you with the image on it.

Thanks and please leave positve ratings and feedback for your free answer today.

Nov 14, 2009 | Dell Inspiron 6400 Notebook

2 Answers

I'm looking for a recovery disc for an A620N. It


here is HP's page for ordering new discs http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00707939&lc=en&dlc=en&cc=us&lang=en&os=228&product=424215
unfortunately, the only way to restore the system is to recover or make a fresh install. one requires recovery discs , the other a LICENSED copy of windows (then download your drivers here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=424215
I wish i could sent you my copy , but i would be breaking the law..Hope this info helps ....REGARDS..

Mar 09, 2009 | HP Pavilion a620n (PC028A) PC Desktop

2 Answers

I have just purchased a HP 2133 mini-note. On first installation, installation failed and now it just loops and wont do anything. How can I facilitate first installtion bearing in mind there are no disks...


The majority of these PCs have a recovery partition on the internal hard drive, here is the instructions for using it.
Recovering information using Windows Recovery Environment (WinRE)
Windows Recovery Environment (WinRE) can perform a recovery from either an optional external hard
drive or from recovery discs.
CAUTION: Using Windows Recovery Environment (WinRE) will completely erase hard drive contents
and reformat the hard drive. All files you have created and any software installed on the computer will
be permanently removed. When reformatting is complete, the recovery process will restore the operating
system, as well as the drivers, software, and utilities from the backup used for recovery.
To initiate recovery using WinRE, follow these steps:
NOTE: This process will take several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then press f8 before the Windows operating system loads.
3. Select Repair your computer.
NOTE: The "Repair your computer" option is displayed only if the WinRE partition is intact. If the
option is not displayed, refer to “Recovering information using a Windows Vista operating system
DVD (purchased separately).”
4. Follow the on-screen instructions.
5. Click Next.
6. Select your user name, type your password (if applicable), and then click OK.
7. If you are using recovery discs, insert the last disc of the recovery disc backup set.
NOTE: Inserting the last disc of the backup set confirms the presence of a valid backup. If you
insert any other disc, the backup will not be recognized.
– or –
If you are using an optional external hard drive, connect it to the computer.
8. Click Windows Complete PC Restore.
9. Follow the on-screen instructions.

this is getting long , so ill will post more steps in comment.....

Nov 20, 2008 | HP Computers & Internet

1 Answer

HP MEDIA CENTER 864N Desktop PC&p RECOVERY CD


NOTE: Most HP and Compaq desktop PCs that ship with Windows Vista and XP do not come with recovery discs. Instead, they use a hidden space (partition) on the hard drive to store the recovery information. Using a hidden partition provides a convenient, more stable recovery solution.
Step 1: Create a set of recovery discs or a recovery DVD
To create the recovery disc set, Click Start , All Programs , PC Help & Tools (or similar), open the HP or Compaq Recovery CD-DVD Creation software, and follow the on-screen directions.
If you cannot create recovery discs or your discs have become damaged, continue to the next step.
Step 2: Order recovery CDs on the Web
If you are not able to create a set of recovery discs, you may be able to order a set of replacement discs from HP. HP maintains a stock of replacement recovery discs for several years after the product has been released. However, because of licensing restrictions, HP is only able to provide these recovery discs for a limited time. If your computer is several years past its warranty period, HP may not be able to supply replacement discs for your computer. If this is the case, you can install a new operating system that meets the minimum system requirements of your computer, or, alternatively, upgrade your computer hardware.
To find out if HP has recovery discs that you can order and to order them from HP, use the following steps:
NOTE: The steps in this section apply to United States and Canada. For Europe, Middle East, and Africa please refer to the HP support document Europe, Middle East, and Africa - Statement on the Availability of the Recovery Software on CD . For other countries/regions, contact your local HP support center for information about obtaining recovery CDs.
Go to the Software & Driver Downloads page .
Enter the product number or model name for your computer into the field provided.
Figure 1: Product name/number field
7195023.gif
Click the operating system link (the version of Windows that came with your computer).
Figure 2: Example of operating system link
f96d267.gif
Find the Recovery Disc ordering section and click the link to start the ordering process.
NOTE: Before trying to order, make sure that you have read the important "Read this..." information listed in this Recover Disc ordering section.
Note: - If the link to order a recovery disc set is not available, there may not be any more sets available for purchase. HP cannot create recovery discs that contain a version of Windows that has been obsoleted by Microsoft, such as Windows 95, 98, and Me. Some recovery disc sets may have run out of stock and may not be available to order.
Figure 3: Recovery disc ordering links
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Follow the directions from the "Read this...” article and from the ordering pages to complete the ordering process.
NOTE: The ordering pages use a secure connection to protect your privacy.
If you cannot create a recovery disc set and you cannot order a recovery disc set from HP, go to the next step.
Step 3: Contact Support
If you have tried the steps 1 and 2 and could not create or obtain a recovery disc set, contact HP Customer Care . HP Customer Care may be able to send out new discs or replace defective versions depending on your situation and availability.

Jul 21, 2008 | HP Computers & Internet

2 Answers

Acer Aspire 3680 Complete Restore


http://www.acerpanam.com/us Go to that website and click on "eRecovery Disc Purchase". Acer does not come with recovery discs. It only comes with a recovery partition from which you can make recovery discs. If they discs were not made you'll find the provided website useful. If you're trying to recover from your recovery partition, then continuously hit the F11 key at startup. This F11 option is not always displayed. If this doesn't work then your hard drive is corrupt or damaged and you will need the discs (and potentially a new hard drive).

Apr 13, 2008 | Acer Aspire 3690-2196 Notebook

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