Question about Tomtom GO 720 GPS Receiver

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Tom tom go 720 screen problems

I bought TOM TOM GO 720 ABOUT 2 MTH. Ago then i cracked the screen how can i get this fix, cant find anyone that will fix it, *** the part that crack is not the LCD SCREEN that is in perfect condition, it's the touch screen, it's broken i see a great picture but wont let me pick stuff on the screen and you can see the cracked screen look like there is 3 layer of screen on these TOMTOM MIDDLE ONE BROKEN, MY E-MAIL mlara@cogginauto.com thanks cell 321-277-6510

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  • Anonymous May 11, 2008

    how do i get the screen fixed?? seems to be the external screen only. have a good picture. however it will not let me punch in my password..

  • Colin Wiseman
    Colin Wiseman May 12, 2008

    Screen was in my pocket and it cracked. Now I have a great picture but no touch control.

  • RAMADL Jul 02, 2008

    I dropped my Go 720 and the screen cracked. Unit appears to work properly but the display is cracked and is unuseable. I guess I need a new LCD screen, anyone know where I can find one?

  • lsvani Jul 11, 2008

    HONDACLUB, I have a similar problem. My LCS screen is broken, but mine is the top one, not the middle one like yours.

    I live in US...did you get any resolution to your problem?

    my email LSVANI@yahoo.com

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You can order LCD Screen or Touch Screen from www.satnavrepairservice.com or you can send it to them to repair.

Posted on Feb 05, 2010

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You can try to get a LCD screen for your tomtom go 720 ,pls try to contact :
kingyijin@hotmail.com ,she will give you a solution.

Posted on Dec 20, 2009

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1 Answer

Tried to update and load the updates. Error in the down laod. Aborted tye downlad. Tried again. Same error. Errors reported to Tom Tom. These two were freebies. Then I bought a download 53.43 cost. It...


Hi,

I will advice you reset the unit, this might help fix the abnormality with the black screen problem. follow these procedure to reset your tom tom gps.
Make sure your battery is charged before you begin. TomTom suggested allowing your device to charge for at least 2 hours before resetting it. Remove your device's SD card from the card slot.
Find the "Reset" pinhole button on the bottom of the device.
Hold the "Reset" button down for 10 to 15 seconds or until your device resets itself. You will need a flattened paperclip or another small metal object to reach inside the pinhole.
Power the TomTom back on and insert your SD Card. You have now reset your TomTom gps, now try reinstall the update.

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Tom tom go 720 can not turn on


power button broke on mine a few years ago. Luckily it happened under warranty. Unfortunately the cost of labor does not make it worth repairing especially when new units have come down so much.

An hours labor would cost at minimum $100. New units with updated maps can be bought for as little as $120 a really nice unit can be had for around $200

Check out Garmin's line

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If you only just bought it NEW then you should use your "latest map" guarantee that comes with tom toms.

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The TomTom 520 and 720 are the same unit. the differance is the maps. The 520 has maps of the US and the 720 has maps of Europe. Download the free clearflash utility from TomTom and run it a couple of times. This should clear up your problem. Sometimes the mapset config in the map gets full and it has to be cleared.

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Does anyone know how to change a cracked screen on a tom tom 300 please, i have managed to open it up but can't get to the screen cable to take the old screen out.


The solution to this is quite simple. Buy a new Tom Tom.
The Tom Tom units are not serviceable items. It's silly and quite honestly inexperienced of you to think they are.
If it's still under warrenty, MAYBE Tom Tom would replace the unit free of charge . But don't hold your breath. As a cracked screen wouldn't be under the fair wear and tear usage policy. So I'm afraid it's a case of dusting those cobwebs out of your wallet.
The strange thing about your question is why open up the tom tom in the first place ?
You can't possibly have a replacement screen!
Your either 11 years old or a very strange person.

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Well I finally figured it out for those who might run across this problem.

It seems that when it got hot and expanded the grey bezel around the screen would touch the screen just enough to activate it. I gently pried the bezel up just a bit and it seems to have solved the problem.

From Ban One

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Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

http://www.tomtom.com/support/support.php?ID=2

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The same happened to me. Its a faulty machine, I think. Other things were wrong as well. In the end I bought a Tom Tom 720 and have had no problem since

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